Senior EUC Engineer

Are you ready to join the winning team at The Lottery Corporation?

We power Australia’s biggest lottery games – and we’re one of the world’s top-performing lottery businesses.

As the home of The Lott and Keno, we’re building on decades of excitement and life-changing wins, bringing our games to every state and territory except WA.

For more than a century, we’ve been playing our role in creating positive impacts by delivering winning moments every day to our people, our customers, retailers, partners and our community. 

But we’re not standing still. We’re evolving into an entertainment company – more customer-obsessed, more agile and driven by real outcomes.

Because at our core, it’s simple: we create winning moments – and we’re building the next chapter as the team behind Where Australia Comes to Play.

Join us!

You’ll join a team to provide TLC's internal Level 3 engineering and technical ownership across our end-user technology environment. You’ll own the engineering, lifecycle, security and continual improvement of physical and virtual endpoints, application delivery, Standard Operating Environments, endpoint management, Microsoft 365 and automation.

What you’ll do 

• Own and engineer EUC platforms across Windows, macOS, virtual desktops, Microsoft 365 and endpoint management.
• Provide Level 3 support and technical leadership for complex incidents and problems.
• Engineer SOE, application packaging and delivery, patching, vulnerability remediation and endpoint security.
• Build automation using PowerShell, APIs and integrations to improve reliability and efficiency.
• Lead root-cause analysis and permanent remediation of recurring issues.
• Set engineering standards, maintain technical knowledge and strengthen Level 1 and Level 2 capability.
• Assess new technologies and changes for security, compatibility and operational readiness.
• Work across Technology Operations, Security, Service Management and specialist vendors.
  

What you’ll bring 

• Strong Level 3 EUC engineering experience in a complex enterprise environment.
• Hands-on expertise across Windows and macOS, SOE and application lifecycle management.
• Experience with Microsoft Intune, SCCM/Configuration Manager, Jamf or similar technologies.
• Strong PowerShell, automation and application packaging capability.
• Experience with Microsoft 365, Teams, Outlook and virtual desktop technologies such as AWS WorkSpaces.
• Good understanding of endpoint security, patching, vulnerability remediation, ServiceNow and ITIL practices.
• A passion for using automation and AI to create smarter, simpler and more reliable technology experiences.
  

What you’ll get

Not only will you receive an awesome candidate experience from our caring Talent team, but you’ll get a genuine feel for who we are and what it’s like to be part of our team.

The benefits of working with The Lottery Corporation are pretty good. Just to name a few:

• Balance work and life with our ‘flex for great outcomes’ approach – hybrid working, plus a range of generous leave options.
• Reward and recognition programs at all levels. Your hard work won’t go unnoticed.
• Ignite your potential with our dedicated learning and development platform to support your bright future.
• We empower careers to grow from within. Your next opportunity is already here!
• A true sense of belonging. We’re committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Support, employee inclusion networks and diversity memberships and celebrations.
• Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities.

We’re committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you.

We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present.