Service Technician I

Service Technician I | Torrington, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. This organization boasts a strong international presence and a mission to make the world a safer place through innovative technology and exceptional client experiences. They are known for their commitment to their people, knowledge, and technology, delivering a connected ecosystem of health, safety, and security solutions.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes and document all system modifications.
• Conduct pre-deployment testing and on-site installations of software upgrades and major modifications.
• Produce quality technical documentation for system deployment.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills.
• Excellent problem-solving and analytical skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive medical, dental, vision, and life insurance.
• 401K with a 60% employer match.
• Company vehicle, laptop, and cell phone provided.
• Exceptional growth opportunities within a global organization.

Apply via Haystack today!