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Recently postedFull timeManufacturing

Service Technician I

Securitas TechnologyTorrington, CT🇺🇸United States

Why this role stands out

As a Service Technician I at Securitas Technology, you'll gain valuable experience in a world-leading security solutions provider, contributing to client success and system uptime. This role is ideal for someone eager to develop technical expertise and troubleshoot complex systems within a supportive team environment. You'll have the opportunity to hone your diagnostic and problem-solving skills while ensuring the reliable performance of critical security infrastructure.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationTorrington, CT, United States

Job description

Service Technician I | Torrington, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. This organization boasts a strong international presence and a mission to make the world a safer place through innovative technology and exceptional client experiences. They are known for their commitment to their people, knowledge, and technology, delivering a connected ecosystem of health, safety, and security solutions.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application and system issues, working both independently and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes and document all system modifications.
  • Conduct pre-deployment testing and on-site installations of software upgrades and major modifications.
  • Produce quality technical documentation for system deployment.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Working knowledge of network communications and IP addressing.
  • Strong written and verbal communication skills.
  • Excellent problem-solving and analytical skills.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive medical, dental, vision, and life insurance.
  • 401K with a 60% employer match.
  • Company vehicle, laptop, and cell phone provided.
  • Exceptional growth opportunities within a global organization.

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