Service Technician I

Service Technician I | Torrington, CT, United States | On-site We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. This organization boasts a strong international presence and a mission to make the world a safer place through innovative technology and exceptional client experiences. They are known for their commitment to their people, knowledge, and technology, delivering a connected ecosystem of health, safety, and security solutions. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application and system issues, working both independently and as part of a team. • Execute preventative maintenance tasks to maximize application availability and identify system faults. • Perform routine configuration changes and document all system modifications. • Conduct pre-deployment testing and on-site installations of software upgrades and major modifications. • Produce quality technical documentation for system deployment. What You'll Need • High School diploma or equivalent. • Experience installing and troubleshooting low voltage equipment. • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms. • Working knowledge of network communications and IP addressing. • Strong written and verbal communication skills. • Excellent problem-solving and analytical skills. What's On Offer • Paid company training and educational assistance. • Comprehensive medical, dental, vision, and life insurance. • 401K with a 60% employer match. • Company vehicle, laptop, and cell phone provided. • Exceptional growth opportunities within a global organization. Apply via Haystack today!