
Looking for Senior Salesforce Service Cloud with Copado experience _Need 12 + Years
Quick overview
Job description
Role: Salesforce Service Cloud with Copado experience
Experience: 10+Years
Location: 5600 Cox Rd, Glen Allen, VA 23060
The selected candidate must be able to work from office 2 days a week. Will the selected incumbent be in office 2 days (Mondays and Thursdays)
Salesforce Programmer Analyst to enhance and remediate defects in an application that is recently developed. The programmer analyst should have experience in
Key Responsibilities
- Develop and maintain Flows, Apex classes and triggers and Lightning Web Components (LWC) to extend Salesforce functionality in support of business requirements.
- Apply a configuration-first approach — favor declarative solutions (Flows, Validation Rules, Permission Sets) before custom code, reserving Apex/LWC development for requirements that exceed configuration capabilities.
- Use Copado CI/CD to manage source control, deployments, and release pipelines across Salesforce environments.
- Write and maintain Apex unit tests (meeting org code-coverage requirements) and collaborate with the DevOps team to debug, triage, and remediate defects.
- Contribute to and maintain technical documentation (design specs, deployment notes, release documentation).
- Use Jira to document user stories, acceptance criteria, and design changes for both defect remediation and new feature development.
Required Qualifications
- Proven hands-on experience with Apex (classes, triggers) and Lightning Web Components (LWC).
- Strong understanding of declarative Salesforce configuration (Flow Builder, Process Builder migration, validation rules, page layouts, permission sets).
- Production experience with Copado (or comparable Salesforce CI/CD tooling) for release management.
- Experience writing Apex unit tests and working within a DevOps-driven defect remediation process.
- Practical experience with Jira for agile story writing, acceptance criteria, and defect tracking.
- Strong written communication skills for technical documentation.
Preferred / Nice-to-Have
- Exposure to Salesforce AI capabilities (Agentforce, Einstein, Prompt Builder) or familiarity with recent Dreamforce product announcements.
- Salesforce Platform Developer I/II certification.
- Experience supporting government/public-sector Salesforce implementations.
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