Haystack
← Back to Jobs
Logistics
DS

Manhattan Active Warehouse Management (MAWM) Technical Support

Drunix Solution IncDallas, TX🇺🇸United StatesPosted 19 Aug 2026

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

International is looking for Manhattan Active Warehouse Management Support . Following are the critical responsibilities for this position :-  
Key Responsibilities
  • Technical Support: Provide advanced (L2/L3) support, troubleshoot issues, resolve bugs.
  • System Management: Perform MAWM configuration for bug fixes and performance tuning , and ensure alignment with business needs, handling updates, patches, and upgrades.
  • Process Improvement: Develop automated solutions, optimize workflows (picking, packing, etc.), and identify enhancements.
  • Cross-Functional Collaboration: Work with IT, infrastructure, ERP (e.g., SAP), and warehouse operations teams.
  • Vendor Liaison : Collaborate with Manhattan CSO organization on issue resolution, platform capabilities, and enhancements.
  • Adhere and align to IT Change Management and Governance Process.
Qualifications
Should have experience working in WMS Support team
•            Warehouse operations domain experience is a must.
•            Should be open to travel at least 20% with no restrictions to travel to Mexico and Canada.
•            10+ years of working with best in breed WMS Solutions is a must.
•            Manhattan WMS and LM experience is mandatory
•            Needs to have multiple full lifecycle MAWM Implementation experience
•            Should have the good understanding of the complete WMS Process Flows.
•            Good experience in WMS Cloud implementations.
•            Understanding & Developing Complex WMS Rules.
•            Understanding & Developing Workflows.
•            Should have excellent technical skills and should be able to independently handle the technical assignments.
•            Understand & capable of designing WMS and/or Legacy system(s) Integrations.
•            Must possess strong communication skills both verbal and written.
This position will be required to work on weekends or other breaks if the warehouse is working on a rotation shift basis to provide support to already live sites.
 

Skills

Process Improvement
WMS
Warehouse Management

Similar jobs

Browse related jobs

Apply now