Patient Service Representative - West Hartford, CT

We are looking for someone who wants to be part of a warm and caring team to provide exceptional patient experience! The patient care coordinator is the first point of contact for the patients, creating a warm, welcoming first impression is essential.
We want you to bring your passion, skills, and drive to help patients while creating “wow” experiences at every visit!

Schedule/ location: This is a full-time position, hours are between Monday – Friday -7:30 – 6PM (hours can change due to patients’ schedule. The day would be an 8-hour shift. Shifts can be: 730am-4pm, 8am-5pm, 10am-6pm or 730am-6pm depends on the day so longer shifts would mean shorter shifts on a different day. The location is in West Hartford, CT. Possible travel to a satellite location as needed. The start time is somewhat flexible.

What You Will Do:
• Greet patients professionally face to face as well as on the phone.
• Schedule appointments.
• Check patients in and out, collecting payments as needed.
• Administrative office duties.

What You Will Need:
• Good computer skills
• Prior Medical Office experience is a plus.
• Ability to multi-task and handle pressure well.
• Organizational skills a must!
• Excellent communication skills both verbal and written.
• Team player; willing to go above and beyond.
• Great patient care; positive attitude.
• Adaptable to change.

What We Offer You:
• Guaranteed hours and schedule
• Paid Holidays, Paid time off.
• A Competitive hourly rate (based upon experience)
• Healthcare/Dental/Vision Insurance
• A 401K plan with matching.