Cisco Unified Communications Team Lead

CBSbutler Holdings Limited trading as CBSbutlerStevenage, Hertfordshire🇬🇧United KingdomPosted 14 Sept 2026

Why This Role Stands Out

Lead a skilled technical team in a vital, secure environment, resolving complex Cisco Unified Communications challenges and driving project success. This hands-on leadership role offers significant opportunities for technical development and impact, making it an excellent fit for experienced Cisco UC professionals seeking to advance their careers. Apply today to join a reputable organization and contribute to critical operations.

Quick Overview

Seniority

Mid Senior

Employment type

Temporary/Casual

Work mode

On Site

Location

Stevenage, Hertfordshire, United Kingdom

Job Description

Cisco Unified Communications Team Lead

Onsite in Stevenage, Hertfordshire
810 per day inside ir35
Active SC clearance essential - MOD SC preferred

We're looking for an experienced Cisco Unified Communications Team Lead to join a secure technical environment in Stevenage.

This is a hands-on technical leadership role for someone with strong experience across Cisco telephony, video conferencing and collaboration technologies, alongside the ability to lead and support a technical team.

What you'll be doing

Lead and support a local Cisco UC / Collaboration team.
Resolve complex Level 2 telephony and video conferencing incidents.
Troubleshoot Cisco hardware, applications, endpoints and infrastructure.
Support and maintain Cisco CMS, Expressway, B2B and MRA environments.
Work across Cisco Room, SX, EQ, Webex and Board series endpoints.
Support CUCM, Unity Connection, Jabber, Cisco SBS and TRP.
Respond to customer escalations and coordinate vendor/L3 escalations.
Participate in UC and video conferencing projects, upgrades and implementations.
Ensure the overall health, security and resilience of the UC infrastructure.
Mentor the team and drive knowledge sharing and technical development.

What we're looking for

You'll need strong hands-on experience with: