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B2B Sales Account Manager - Packaging & Industrial Supplies

Uline Inc.Huntsville, Alabama🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationHuntsville, Alabama, United States
Microsoft ExcelMicrosoft OfficeAccount ManagementCRMLead GenerationPipeline ManagementProspectingTerritory ManagementSalesforceBusiness Development

Job description

Uline Inc., a leading North American distributor of shipping, industrial and packaging materials, is seeking a Sales Account Manager to join our Sales & Business Development team. In this role, you'll manage and grow a portfolio of packaging industry accounts, identify new business opportunities, and provide consultative solutions across our 40,000+ product offerings. Work in a results driven, collaborative culture with robust training, professional development, and clear paths for advancement while delivering the exceptional customer service Uline is known for.

Responsibilities

  • Manage and grow a portfolio of B2
  • B customer accounts within the packaging and industrial supplies space.
  • Prospect, qualify, and close new business opportunities to expand Uline's customer base.
  • Conduct needs assessments and present tailored product and packaging solutions to clients.
  • Develop and deliver pricing proposals, quotes, and contracts while maintaining healthy margins.
  • Use CRM tools to track activities, maintain accurate account records, and manage a sales pipeline.
  • Analyze customer purchasing patterns and sales data to identify growth opportunities and risks.
  • Collaborate with customer service, operations, and logistics teams to ensure accurate orders and timely delivery.
  • Resolve customer issues quickly and professionally to maintain high satisfaction and retention.
  • Prepare and present regular sales forecasts, territory plans, and performance reports to management.
  • Stay informed on Uline's product offerings, competitor activity, and industry trends in packaging and distribution.

Required Skills

  • B2
  • B sales and account management
  • Lead generation and prospecting
  • Customer relationship management (CRM) software usage (e.g., Salesforce)
  • Sales pipeline management and forecasting
  • Negotiation and closing skills
  • Pricing and margin analysis
  • Microsoft Excel and other MS Office tools
  • Presentation and communication skills
  • Territory management
  • Data-driven decision-making
  • Knowledge of packaging or industrial supply products
  • Problem-solving and conflict resolution

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