Data Center Technician

Title:                     Data Center Technician

Location:             New Albany, OH- willingness to relocate to Louisiana if required
Duration:             12+ months Contract

Shift Schedule: 12-hour shifts ($8:00\text{ AM} - 8:00\text{ PM}$ / $8:00\text{ PM} - 8:00\text{ AM}$) operating on a rotating day/night schedule. 

Data Center Field Operations Technicians to support a global hyperscaler at a major U.S. data center campus in New Albany, Ohio. This is a hands-on troubleshooting and break-fix role focused on diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 24×7 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners.

Key Responsibilities:

1. Rack Activity Services

2. Circuit QA/QC & Testing

3. Break / Fix & Hardware Repair

4. Operations, Maintenance & Safety Compliance

Required Experience & Education

• 5–12 years of experience in data center cabling, network hardware installation, or telecommunications.
• Proven hands-on experience with fiber optic installation, testing, and troubleshooting in enterprise or hyperscale environments.
• Experience with large-scale rack deployment projects (50+ racks).
• Solid understanding of data center environments (hot/cold aisles, raised floors, overhead cable trays).

Preferred Qualifications

• Certifications: BICSI certification (Installer, Technician) or equivalent; OSHA 10/30 certification.
• Experience working in hyperscale, multi-tenant, or campus-scale data centers.
• Familiarity with Data Center Infrastructure Management (DCIM) tools.
• Hands-on exposure to liquid-cooled rack systems (AALC).
• Experience with barcode scanning and asset management workflows.
• Background in telecom carrier operations or enterprise network repair.

Soft Skills & Core Attributes

• High attention to detail regarding cable routing, labeling, and connector cleanliness.
• Safety-first mindset with strict adherence to EHS standards.
• Strong self-motivation to manage workloads independently from a ticket queue.
• Excellent verbal and written communication skills for clear shift handoffs and passdowns.
• Strong team player comfortable working in shift environments.