Maintenance Service Technician I

• Monitor and positively affect operational performance of PBT system and patient experience.

• Respond to calls for service support within a reasonable amount of time

• Interface with customers to ensure maximum customer satisfaction

• Perform all Preventative/Corrective maintenance tasks and corresponding paperwork (Daily report, PM, CM and Work order) in detailed and organized fashion.

• Work with team members to carry out the scheduled preventive maintenances work to minimize part costs and maximize effectiveness.

• Troubleshooting and problem solving complex PBT system issue to maximize system up-time under the Managers, Engineers, and Sr. Maintenance Service Technician direction.

• Pack and unpack the cardboard box and/or wooden crate, perform inspect and test Incoming/outgoing materials and participate in shipment preparations.

• Transport packages, wooden crates, gas cylinders to and from the loading dock and warehouse

• Documentation for inventory control of the necessary supplies and parts.

• Work in compliance with all regulatory standards including but not limited to HIPPA, EH&S, FDA, OSHA Radiation Safety, applicable laws, and internal policies and interpretations of the above as required

• Safely work in areas with high voltage/ elevated area and utilize proper LOTO (lock-out, Tag-out) safety practices.

• Create and maintain 6S practices (Safety, Sort, Store, Shine, Standardize, Sustain)

• Complete and submit all timecards and service reports in a timely fashion and includes all relevant details.

• Self-motivated and have strong sense of responsibility.

• Minimum of 1 years of experience working or education as a Technician or Field Service Engineer is required.
• At least 1 year of experience for PBT system and/or Medical device environment is preferred.
• Technically skilled with proven ability to troubleshoot problems, solve abstract issues, and interpret policies and procedures
• Ability to
  • Identify the hazard risks and work safely
  • read and correctly interpret various engineering documents (schematics, wiring, piping diagrams, etc.)
  • use standard electrical test and measurement instruments (Oscilloscope, Multimeter, etc.)
  • safely work in regions of mechanical, electrical, high voltage and radiation.
  • safely lift up to 50 pounds repeatedly
  • work on elevated area with safety harnesses
  • work as part of a cross-functional team
  • maintain focus and work with precision over extended periods
• Proficiency in Microsoft Office (especially Excel, Word)
• Develop and improve procedures
• Flexibility to cover rotating shifts and availability to work overtime as needed. 
• Continue to be interested in new knowledge and have the consciousness to learn and grow on our own.
• Must demonstrate ability to work well with various personnel demonstrating a good attitude and ability to work successfully as a member of the team.
• Must take vaccination for influenza, MMR (Measles, Mumps and Rubella) and Tdap.

Education:

• High school diploma or associate's degree (A.S.) or more required.