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Reliable Sitter Needed

SittercityJacksonville, Florida🇺🇸United StatesPosted 10 Sept 2026

Why This Role Stands Out

This hybrid role offers a unique opportunity to directly impact the user experience of a leading childcare platform, enhancing tools for caregivers and families alike. If you're a tech-savvy, detail-oriented individual with a passion for quality care and strong communication skills, you'll thrive in this collaborative environment. Apply now to contribute to a trusted community and gain valuable experience in product refinement.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Jacksonville, Florida, United States
Data Entry

Job Description

Sittercity is seeking a reliable Sitter to support our online childcare marketplace by helping test and refine caregiver-facing digital tools. In this role, you'll use our platform as a sitter, provide structured feedback on features, and help identify usability, safety, and communication improvements. You'll document issues, follow test scenarios, and collaborate with product and support teams to enhance sitter workflows. Ideal candidates are tech-comfortable, detail-oriented, and passionate about safe, high-quality care for families, with strong communication and reliability.

Responsibilities

  • Use the Sittercity platform as a sitter to test new and existing features
  • Execute test scenarios and provide structured feedback on usability and workflows
  • Identify and document bugs, issues, and safety or communication concerns
  • Collaborate with product and customer support teams to refine sitter tools
  • Participate in feedback sessions, surveys, and usability studies
  • Follow detailed instructions and reporting formats for test activities
  • Maintain a user and family-first mindset while evaluating platform experiences
  • Communicate clearly and promptly about findings and recommendations

Required Skills

  • Web and mobile app proficiency
  • Usability testing
  • Bug and issue reporting
  • Documentation and note-taking
  • Childcare and safety awareness
  • Communication skills
  • Attention to detail
  • Basic data entry
  • Time management
  • Customer focus

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