Pega Infrastructure Analyst

: Pega Infrastructure Analyst

ROLE_DESCRIPTION

"Scope of Work

1. Kafka Externalization and Disaster Recovery Implementation

•              Design and implement Kafka externalization from the existing environment.

•              Configure and deploy a Production Disaster Recovery (DR) architecture utilizing Active/Passive failover topology.

•              Establish replication, monitoring, and failover mechanisms to ensure business continuity and high availability.

•              Validate DR readiness through testing and documentation of recovery procedures.

2. Elasticsearch Externalization to AWS OpenSearch

•              Externalize Elasticsearch services from the Pega deployment architecture.

•              Integrate the Pega platform with an external search solution hosted on AWS OpenSearch Service.

•              Configure and connect the SRS (Search and Reporting Service) EKS cluster to AWS OpenSearch.

•              Validate indexing, search functionality, scalability, and operational performance.

3. Helm-Based Deployment of Backing Services

•              Develop and maintain Helm charts for deployment of supporting and backing services within the Kubernetes environment.

•              Configure integrations between deployed services and the Pega platform.

•              Implement environment-specific configurations, parameterization, and deployment automation through Helm.

•              Ensure deployments follow enterprise standards and operational best practices.

4. Platform Upgrade

•              Perform an upgrade of the existing Pega platform from Version 23 to Version 26.

•              Conduct compatibility assessments, dependency analysis, and remediation activities as required.

•              Execute upgrade activities across development, testing, and production environments.

•              Validate platform functionality, performance, and stability following the upgrade.

5. Containerized Application Deployment Modernization

•              Upgrade application deployment processes to leverage containerized deployments.

•              Utilize Pega-provided Docker images for application deployment.

•              Implement and support deployment automation using Helm Charts and AME/Enterprise Infrastructure-as-Code (IaC) pipelines.

•              Establish deployment standards, rollback procedures, and release management practices.

6. Kubernetes and AWS EKS Administration & Support

•              The resource performing this work shall possess practical experience with Amazon EKS and Kubernetes administration, including:

•              Deploying and managing Kubernetes pods and workloads.

•              Configuring and managing Kubernetes Ingress resources.

•              Creating and maintaining Service Accounts and role-based access controls (RBAC).

•              Configuring and managing AWS Application Load Balancers (ALB) for ingress traffic routing.

•              Troubleshooting Kubernetes deployments, networking, and platform integrations.

•              Supporting operational activities related to cluster management and application availability.

Deliverables

•              Kafka externalization and DR architecture implementation.

•              AWS OpenSearch integration for SRS and search services.

•              Helm charts for backing services and Pega platform deployments.

•              Pega platform upgrade from v23 to v26.

•              Containerized deployment framework using Docker, Helm, and Enterprise IaC pipelines.

•              Technical documentation, deployment guides, and DR runbooks.

•              Knowledge transfer and operational support documentation."

SKILLS_REQUIRED

"•            Pega Platform administration and upgrade experience.

•              Apache Kafka architecture and disaster recovery implementation.

•              Elasticsearch and AWS OpenSearch service integration.

•              Kubernetes and Amazon EKS administration.

•              Helm chart development and deployment automation.

•              Docker containerization and image management.

•              Infrastructure-as-Code (IaC) pipeline implementation.

•              AWS networking and load balancing concepts, including ALB configuration.

•              Production support, troubleshooting, and performance optimization expertise. "

ESSENTIAL_SKILLS

"•            Pega Platform administration and upgrade experience.

•              Apache Kafka architecture and disaster recovery implementation.

•              Elasticsearch and AWS OpenSearch service integration.

•              Kubernetes and Amazon EKS administration.

•              Helm chart development and deployment automation.

•              Docker containerization and image management.

•              Infrastructure-as-Code (IaC) pipeline implementation.

•              AWS networking and load balancing concepts, including ALB configuration.

•              Production support, troubleshooting, and performance optimization expertise. "

DESIRABLE_SKILLS

"•            Pega Platform administration and upgrade experience.

•              Apache Kafka architecture and disaster recovery implementation.

•              Elasticsearch and AWS OpenSearch service integration.

•              Kubernetes and Amazon EKS administration.

•              Helm chart development and deployment automation.

•              Docker containerization and image management.

•              Infrastructure-as-Code (IaC) pipeline implementation.

•              AWS networking and load balancing concepts, including ALB configuration.

•              Production support, troubleshooting, and performance optimization expertise. "