Patient Accounts Administrator

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.

 

About The Role

Join our team as a Patient Accounts Administrator on a permanent full-time basis! 

The successful applicant will be part of a growing team that provides Billing and Collections support to several Ramsay Health Care private hospitals across Australia. The role is based on site at Ramsay Clinic Caloundra, Patient Accounts - North QLD Billing Hub.

As a key member of our team, you'll play an important role in delivering a seamless billing experience for patients, health funds, and third-party payers. Your attention to detail and customer-focused approach will help ensure accounts are processed accurately, enquiries are resolved efficiently, and outstanding matters are managed proactively.

Key Responsibilities

In this role, you will:

• Prepare and submit accurate accounts to patients, health funds, and third-party payers.
• Build positive relationships with health funds and customers to resolve billing enquiries and discrepancies.
• Respond to account enquiries promptly and follow up outstanding items to achieve timely outcomes.
• Monitor and manage the Aged Trial Balance, ensuring KPI targets are consistently met.
• Maintain accurate records through high-quality data entry and processing.
• Contribute to a positive customer experience by providing professional and responsive support.

 

We're looking for someone who:

• Has 2+ years' experience in medical administration, data entry, accounts payable and/or accounts receivable or a similar role.
• Demonstrates exceptional attention to detail and a commitment to maintaining accurate records.
• Possesses strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Is confident using Microsoft Office and working across a variety of systems and databases.
• Communicates effectively and enjoys contributing to a collaborative team environment.

Flexible start date available, including a January 2027 commencement.

 

Remuneration

On offer is an hourly rate of $33.83 + superannuation. 

 

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

 

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

 

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.

 

Apply: 

All applications must be lodged online.

Applications close:  20th November 2026

Reference number: JR116158

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.