Specialist Delivery Manager - POS Lending - NatWest Group

Join Boxed as a Specialist Delivery Manager - POS Lending

Responsible for the delivery of Point of Sale (PoS) Lending, one of our specialist Product Lines.

In this role you will:

• Align scope with delivery capacity, ensuring that teams are working at an optimal level without over or under-committing
• Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed , t racking progress versus plan, highlighting and mitigating delivery risks
• Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director's requirements
• Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions
• Support the Product Managers with a business case to ensure that resources are being deployed wisely, and that the highest value work is being prioritised
• Collaborate cross-functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending
• Ensure appropriate levels of business readiness across all Boxed business functions and other suppliers
• Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders
• Track and report delivery progress versus milestones, ensuring that project status is well understood across the business
• Log and track risks and mitigation, identifying project bottlenecks, recommending and implementing solutions
• Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained

• Strong industry understanding of delivering Point of Sale (PoS) or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in-store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back-office finance platforms.
• First-hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc
• Strong understanding of Agile product development, including tooling, such as Jira & Confluence
• Own, execute, and coordinate regular delivery governance and agile ceremonies, ensuring a strict level of rigour around delivery execution and effective status reporting
• Ability to independently establish and manage RAID logs
• Contribute to an 'always-evolving' community of practice, improving ways of working across delivery
• Solid understanding of RESTful APIs, white-labelled front-end applications. system integrations, and microservices architectures
• Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director