Head of Quality Assurance (Food Wholesale Distribution) (all genders)

We are wholesale. We are Quality Assurance. We are where people and opportunity meet.

At METRO, we’re more than a global food wholesaler. We are #OneMETRO: a diverse team of over 84,000 colleagues across 34 countries, united by one mission: enabling our 15 million customers to create meaningful moments in hospitality and independent trade. 

We shape the M with passion, commitment, and growth mindset. This means taking on responsibility, making our company your company and creating a business together that remains true to its roots but always seeks new solutions.

Your tasks:

• Support integration of the latest acquisitions and new entities into METRO Quality Management System.
• Support and assistance in the implementation of METRO QA Standards and Policies in Food Service Distribution (FSD) companies and local QA projects
• Support METRO entities and FSD Companies with trainings, guidelines and technical knowledge on various Quality and Food Safety topics within Multichannel operations of METRO.
• Manage a cluster of FSD companies and countries as a functional leader (setting up the right local QA organization, reviewing and aligning QA objectives, follow up on implementation of the main QA projects, crisis management, etc.).
• Maintain, update and continually improve the Quality Management System standards and guidelines related to Food Safety Distribution and other QA operations within Multichannel business of METRO.
• Conduct assessment & audits across different entities of METRO.
• The role requires regular international business travel, including multi-country trips within Asia.

• Proven min. 5 years of experience in QA operations, with a strong background in managing QA processes and developing and implementing Quality Management Systems.
• Excellent technical knowledge of food quality and safety, including HACCP and PRP principles.
• Excellent knowledge and experience with International Food Safety and Quality Standards
• Experience in auditing as external or internal audit
• Strong ability to communicate and collaborate effectively with stakeholders and senior management.
• Excellent interpersonal communication, problem-solving, presentation and report-writing skills.
• Excellent project management skills
• Strong ownership and accountability, with the ability to independently drive multiple topics from planning through implementation and follow-up in a changing environment.
• Solution-oriented mindset with the ability to develop clear recommendations and take sound decisions.
• Ability to work independently while maintaining appropriate stakeholder alignment and management visibility, together with strong ability to work cross-functionally.
• Self-motivated, determined and confident in representing own professional position and area of responsibility.
• Fluent English, both written and spoken.

• Work-life balance: Flexible working hours in agreement with your line manager, 30 days of holidays. 
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services, such as flu shots, OTHEB employee assistance program. 
• Exciting life on campus: Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, many campus events.
• Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort: Good transport connections, free parking spaces, JobBike. 
• Company pension plan: You will receive a contribution to your company pension. 
• Family driven: Three daycare centers for children on campus, support of holiday camps for children of employees.

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