Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Plymouth, Massachusetts, United States
KYC
Job Description
North Easton Savings Bank, a pioneering partner to EMPLOYER-NAME in biotechnology and pharmaceuticals, seeks a Relationship Banker II to deepen client relationships and support innovative healthcare ventures. You will manage a portfolio of consumer and biotech-focused business clients, provide tailored deposit and lending solutions, and deliver exceptional service across branch and digital channels. Collaborating with specialists, you'll identify opportunities, ensure regulatory compliance, and help fuel groundbreaking medical research through thoughtful financial guidance.
Responsibilities
- Manage and grow a portfolio of consumer and business banking relationships
- Provide tailored deposit, lending, and cash management solutions
- Conduct financial needs assessments and recommend appropriate products
- Deliver high-quality service across branch, phone, and digital channels
- Collaborate with internal specialists to support biotech and healthcare clients
- Cross-sell bank products to meet individual and business customer needs
- Ensure adherence to KYC, AML, and regulatory compliance standards
- Process transactions accurately, including deposits, payments, and transfers
- Support loan applications, documentation, and onboarding activities
- Use CRM tools to track interactions, pipelines, and relationship activities
Required Skills
- Customer relationship management
- Retail banking operations
- Commercial banking products
- Financial needs analysis
- Sales and cross-selling
- KYC/AML compliance
- Loan origination support
- CRM software
- Cash handling and balancing
- Biotech/healthcare industry familiarity
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