Business Analyst - Digital Signage

About us:

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

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Position Summary:

· The Information Technology Division of the State Court Administrator's Office (SCAO) is seeking a professional-level Enterprise Business Analyst to provide business analysis services for the Minnesota Judicial Branch Digital Signage Solution Project.

· The Minnesota Judicial Branch is undertaking an initiative to develop a centralized digital signage solution to support the display and management of information throughout courthouses.

· The Business Analyst will be responsible for working with Judicial Branch stakeholders, business representatives, and technical teams to evaluate existing signage capabilities, identify business needs, document current-state processes and define functional and non-functional requirements for the proposed solution.

· The project will follow an Agile development methodology. The Business Analyst will collaborate with the Project Manager/Scrum Master, software developers, quality assurance resources and business stakeholders to develop and maintain a prioritized backlog including epics, user stories, business rules, and acceptance criteria.

· The selected candidate(s) will be required to sign a confidentiality, participation, and assignment of rights agreement in a form acceptable to State.

Responsibilities:

• Conduct a comprehensive current-state assessment of existing courthouse digital signage solution including functionality, business processes, system integrations, hardware dependencies and operational requirements.

• Define and refine functional and non-functional requirements for digital signage.

• Develop and maintain epics, features, and user stories with clearly defined business rules and testable acceptance criteria in Azure DevOps or other designated Agile project management tools.

• Collaborate with the project team to develop, prioritize, and continuously refine the product backlog based on business value, stakeholder needs, technical dependencies, and project objectives.

• Participate in backlog refinement, sprint planning, sprint reviews, and other agile ceremonies to clarify requirements, support sprint readiness and ensure alignment with business objectives.

• Work directly with software developers, quality assurance resources, and technical subject matter experts throughout each sprint to clarify business requirements, address questions, and support development of functionality that meets stakeholder needs.

• Collaborate with quality assurance resources and business stakeholders to develop test scenarios, validate user story acceptance criteria, and support user acceptance testing of completed functionality.

• Review and demonstrate completed functionality with business stakeholders, document feedback, incorporate approved changes or enhancements into the product backlog for prioritization in future sprints.

• Participate in project team meetings and maintain necessary communication between project team members, the Contractor’s manager, business stakeholders, and leadership, as required.

Required Skills:

• Minimum four (4) years of experience performing business analysis for enterprise software development projects.

• Minimum four (4) years of experience in an Agile software development environment, including Scrum methodologies.

• Demonstrated experience gathering, analyzing, documenting and translating requirements into epics, features, user stories, and acceptance criteria.

• Experience using Azure DevOps or similar Agile project management tools to develop, manage, and refine product backlogs.

• Strong analytical, problem-solving, communication and documentation skills, with the ability to communicate technical concepts to nontechnical stakeholders.

• Demonstrated experience facilitating stakeholder requirements sessions, conducting current state analysis, and identifying system integration requirements.