Quick Overview
Job Description
THIS IS A FEDERAL CONTRACT - U.S. CITIZENSHIP IS REQUIRED
NASA PUBLIC TRUST REQUIRED UPON HIRE
100% ONSITE - FAIRMONT, WV DESCRIPTION OF POSITION / DUTIES All Points is seeking a Software Developer IV to support the AEGIS Program at NASA's Independent Verification and Validation (IV&V) Facility in Fairmont, West Virginia. This position provides senior-level support for enterprise software deployment, Windows application packaging, endpoint management, systems administration, patch compliance, workflow automation, and collaboration platform administration.
The selected candidate will support the deployment and sustainment of software across NASA workstation and virtual desktop infrastructure environments while serving as a subject matter expert for Quest KACE SMA, HCL BigFix, SharePoint Online, and Microsoft Power Platform technologies. DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO: Application Packaging & Software Deployment
- Support and maintain approximately 100 software applications deployed across workstation and virtual desktop infrastructure environments.
- Create, modify, optimize, test, and troubleshoot MSI packages and MST transforms.
- Convert vendor and legacy software installers into standardized silent-install packages.
- Develop PowerShell and VBScript custom actions supporting application deployment.
- Troubleshoot installation failures, registry conflicts, file conflicts, packaging issues, and deployment errors.
- Validate MSI databases using Flexera AdminStudio and resolve ICE validation issues.
- Test software packages in controlled virtual machine environments prior to deployment. Quest KACE SMA Administration
- Administer Quest KACE SMA appliances and endpoint agents.
- Manage software deployments, discovery scans, inventories, reports, and automation scripts.
- Develop and maintain Smart Labels, LDAP queries, and remediation workflows.
- Configure and support Service Desk queues, workflows, and knowledge bases.
- Support endpoint management, asset management, and software lifecycle management activities. HCL BigFix Administration & Compliance
- Administer HCL BigFix servers, relays, agents, and supporting infrastructure.
- Develop and maintain Fixlets, tasks, Action Scripts, and custom relevance queries.
- Support patch management, compliance reporting, deployment troubleshooting, and vulnerability remediation.
- Monitor system compliance and support recurring compliance reviews and reporting activities.
- Assist with patching and vulnerability management activities across the enterprise environment. SharePoint & Microsoft Power Platform Administration
- Administer SharePoint Online sites, libraries, lists, metadata, and permissions.
- Develop and maintain Microsoft Power Automate workflows.
- Support Power Apps integrations and workflow automation solutions.
- Integrate SharePoint and Power Platform solutions with external REST APIs.
- Assist with content management, governance, and collaboration platform enhancements. Systems Administration & Infrastructure Support
- Support Windows server and workstation environments.
- Administer Active Directory, Group Policy, DNS, DHCP, and TCP/IP services.
- Support software deployment, endpoint management, compliance monitoring, and troubleshooting activities.
- Assist with enterprise infrastructure support and application integration efforts. Documentation & Customer Support
- Consult with project teams and users regarding software requirements and technical solutions.
- Evaluate application feasibility and recommend deployment, packaging, and integration approaches.
- Develop and maintain technical documentation, standard operating procedures, and user guides.
- Provide technical support and guidance to internal customers and technical teams.
- Participate in troubleshooting and root cause analysis efforts. EDUCATION Bachelor's degree in:
- Computer Science
- Software Engineering
- Computer Engineering
- Information Technology
- Information Systems
- Engineering
- Related technical field YEARS OF EXPERIENCE
- Minimum 12 years of relevant professional experience
- Minimum 5 years of Windows application packaging and software distribution experience
- Minimum 3 years of web application development and maintenance experience
- Minimum 3 years of Microsoft Power Automate workflow development and administration experience
- Minimum 3 years of direct Quest KACE SMA administration experience
- Experience supporting HCL BigFix administration in enterprise environments SKILLS / QUALIFICATIONS Required Experience & Skills
- Windows application packaging
- MSI package creation and administration
- MST transforms
- Flexera AdminStudio
- Windows software deployment
- PowerShell scripting
- VBScript scripting
- Quest KACE SMA administration
- HCL BigFix administration
- SharePoint Online administration
- Microsoft Power Automate
- Power Apps
- Windows Server administration
- Active Directory
- Group Policy
- DNS
- DHCP
- TCP/IP
- REST API integrations
- Endpoint management
- Patch management
- Vulnerability remediation
- Technical troubleshooting
- Technical documentation
- Customer support and user engagement
- Change management
- Analytical problem solving Desired Experience & Skills
- Advanced Flexera AdminStudio expertise
- Enterprise-scale software packaging environments
- Complex Windows application troubleshooting
- Enterprise KACE SMA optimization
- Enterprise HCL BigFix optimization
- SQL reporting
- KACE KScripts
- Verify/Remediation logic
- LDAP queries
- Compliance reporting
- Third-party patching
- SharePoint Online solution development
- Power Platform integrations
- Virtual desktop infrastructure (VDI)
- Bash scripting
- NASA environment experience
- Federal government IT environment experience SECURITY CLEARANCE
- Full U.S. Citizenship required
- Ability to obtain and maintain a NASA Public Trust required;
- Active NASA Public Trust OR Active, current DoD Secret Clearance preferred COMPENSATION $95,000 - $120,000 annually, commensurate with experience and qualifications.
ADDITIONAL INFORMATION This position supports NASA's Independent Verification and Validation (IV&V) Facility in Fairmont, West Virginia and requires full-time onsite support. This role combines enterprise software deployment, application packaging, endpoint management, systems administration, compliance support, SharePoint administration, and workflow automation responsibilities in support of NASA mission operations. Positions with All Points are full-time direct-hire opportunities and include a comprehensive benefits package. For more information and to apply, please visit our Career Portal: https://www.allpointsllc.com/careers/ ALL POINTS IS AN EQUAL OPPORTUNITY EMPLOYER.
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