Quick overview
Job description
NOW HIRING: NOC ENGINEER IV
Location: Lafayette, LA (Onsite)
Type: Full-Time | On-Call Rotation OVERVIEW
TEKsystems is hiring a senior-level NOC Engineer IV to support mission-critical government and enterprise environments. This role is ideal for cleared professionals who thrive in high-availability, fast-paced operations. KEY RESPONSIBILITIES
- Resolve escalated NOC incidents independently within SLAs
- Provide onsite and remote infrastructure support
- Participate in on-call rotation (nights/weekends/holidays)
- Support enterprise networking, data center, VOIP, and systems
- Create and follow SOPs; document work in ConnectWise
- Collaborate with customers, vendors, and internal teams REQUIRED EXPERIENCE
- Associate’s degree + 10 years IT experience (or equivalent)
- Strong troubleshooting and customer-facing skills
- Experience in enterprise IT / NOC environments TECHNICAL REQUIREMENTS (ONE OR MORE)
- Networking: CCNP Enterprise, Wireless, and/or Security
- Data Center: CCNP Data Center, MCSA Server, VMware (Veeam/SAN)
- Collaboration: CCNP Collaboration, 10+ years VOIP
- Desktop: MCSA Client OS, imaging, patching, deployments CLEARANCE & ELIGIBILITY
- U.S. Citizenship required
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