Senior Principal Analyst, SaaS & ServiceNow Strategy

Gartner, Inc. is seeking a Senior Principal in the Business and Technology Insights (BTI) group. This role demands deep expertise in ServiceNow licensing, pricing, and contracting, with a track record of negotiating with major vendors.

You will produce must-have insights, support sales, and drive research agendas through thought leadership and client engagement. The candidate will develop in-depth analyses to identify root causes of client needs, present high-impact material at Gartner events,