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WMS Business Analyst

Techno Talent Inc.Memphis, TN🇺🇸United StatesPosted 14 Jul 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Job Title: WMS Business Analyst
Location: Memphis, TN and Maryland, USA
 
WMS Business Analyst (Location: Memphis and Maryland) – Client is looking for good WMS BA to provide operations support to his team in Memphis and Maryland DC. The resource should have a good understanding of the WMS and SQL to provide support to non-technical folks at these DC’s
 
Key Responsibilities
  • Gather, analyze, and document business requirements for WMS enhancements and implementations.
  • Work closely with warehouse operations, supply chain, IT, and external vendors to deliver WMS solutions.
  • Configure and support Warehouse Management System modules based on business requirements.
  • Analyze current warehouse processes and recommend process improvements.
  • Participate in WMS implementation, upgrades, testing, and deployment activities.
  • Create functional specifications, process flows, user stories, and business requirement documents (BRDs).
  • Conduct User Acceptance Testing (UAT), integration testing, and support issue resolution.
  • Train end users on WMS functionality and prepare user documentation.
  • Monitor system performance and recommend continuous improvements.
  • Support inventory management, receiving, put-away, picking, packing, shipping, cycle counting, and return processes.
  • Coordinate with ERP and integration teams to ensure seamless data flow between systems.
  • Troubleshoot production issues and work with technical teams for timely resolution.
  • Ensure compliance with warehouse SOPs and business processes.
Required Skills
  • Strong understanding of Warehouse Management Systems (WMS).
  • Knowledge of warehouse operations and supply chain processes.
  • Experience with requirements gathering and business analysis techniques.
  • Familiarity with SQL for data validation and reporting.
  • Experience in UAT planning and execution.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Experience with Agile and Scrum methodologies.
  • Ability to prepare BRDs, FSDs, process maps, and user documentation.

Skills

Scrum
Agile
Business Analysis
Inventory Management
Requirements Gathering
Stakeholder Management
WMS
Warehouse Management

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