Security Officer

Passionate about creating safe spaces? Join us at Novotel Melbourne Preston as a Security Officer, where you’ll play an important role in maintaining a safe and secure environment for our guests, team members and the wider community.

Located in Melbourne’s vibrant inner-north, we are a leading conference venue and leisure destination offering contemporary accommodation, stylish dining, and versatile event spaces in the heart of Preston. With 383 guest rooms, 13 conference and event venues, and two on-site dining outlets, our property caters to both corporate and leisure clients.

Easily accessible via the 86 tram and Mernda train line—both within walking distance—and with over 400 on-site parking spaces, our property is ideally positioned. We pride ourselves on delivering professional service, memorable experiences, and flexible solutions to meet the evolving needs of our diverse clientele.

 

• Maintain a visible and professional security presence throughout the hotel to deter and respond to potential security concerns.
• Conduct regular patrols of hotel areas, including public spaces, back-of-house areas and surrounding facilities.
• Monitor CCTV and other security systems, identifying and promptly responding to suspicious activity or potential risks.
• Respond calmly and promptly to security incidents, guest concerns and emergency situations, following hotel procedures.
• Assist with crowd management during busy periods and hotel events, ensuring a safe and welcoming environment.
• Work closely with colleagues across all Novotel Melbourne Preston departments to support the safety and security of guests, team members and hotel property.

• At least 12 months’ experience in a hospitality, hotel or customer-facing environment.
• Certificate II in Security Operations or higher.
• Hold a current Victorian Private Security Individual Licence.
• Ability to manage and de-escalate challenging situations calmly, professionally and with sound judgement.
• Strong verbal and written communication skills, with the ability to interact confidently with guests, team members and visitors.
• Ability to work independently, take initiative and collaborate effectively with different hotel departments.
• Availability to work night shifts, including weekends and public holidays as required.
• A proactive and observant approach, with the ability to identify potential security risks and respond appropriately.

What we offer

• Free on-site car park
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"