Epic Cadence certified analyst

Epic Cadence certified analyst to perform full scale assessment of current scheduling system and workflows, providing a recommendation for improvements, changes, and project plan to optimize the current Custody Health Services scheduling performance and processes.

Lead analysis, design, configuration, training, and release support; maintain documentation; report status and risks weekly.

Objectives:

• Assess current workflows and system functionality across operations.
• Collaborate with Operations to define options, constraints, and requirements.
• Propose alternative solutions with recommended approaches and timeframes.
• Rebuild workflows aligned to agreed requirements and standards.
• Provide training and go live support for new workflows and functionality.

Required Skills & Abilities:

• Manage complex project planning, analysis, development, build, testing and Implementation.
• Perform in depth analysis of workflows, data collection, report details, and other technical issues in support of technical and business decision making efforts associated with Epic Software.
• Collaborate with stakeholders.
• Interact with vendors and other to identify, prioritize and recommend alternate solutions and risk mitigation strategies.
• Assist staff in developing practices to improve configuration and documentation processes.
• Designs, develops, modifies and implements testing processes including scripts, recording test results, facilitating end user testing.
• Facilitates and attends meetings with stakeholders to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback and potential system enhancement needs.
• Collaborate with others as needed for Epic native reporting.
• Investigates, designs, develops, tests, and implements Epic native reports and dashboards.
• Ability to be onsite for Initial system review, as business requires, and implementation.
• Ability to pass background check security and be onsite in adult correctional facilities.
• Ability to travel between site locations.
• Experience in business Analysis, build and adjustment of existing workflows.
• Coordinate and communicate with process stakeholders
• Lead meetings and resolve conflicts
• Work with minimal guidance
• Customer service principles.
• Communicate effectively, both orally and in writing.

• Epic Cadence Certified (Required)
• Epic Referrals (Desired)