Counter

Key Responsibilities

• Process and assemble counter orders accurately, ensuring all items meet our quality standards.
• Serve as the main point of contact for customers placing counter orders, providing friendly and professional service.
• Carefully package and present each order to ensure a high-quality experience for our customers.
• Verify that all orders are complete, accurate, and at the correct temperature.
• Work closely with kitchen and front-of-house staff to ensure timely and efficient service.
• Maintain cleanliness and organization of the counter area, adhering to health and safety standards.
• Handle multiple orders during busy periods while maintaining attention to detail and quality.

Qualifications

• Strong organizational skills with a keen attention to detail.
• Ability to work in a fast-paced, high-volume restaurant environment.
• Positive, team-oriented attitude with excellent communication skills.
• Ability to stand for long periods and manage the demands of a fast-paced environment.
• Friendly, professional, and customer-focused with a passion for providing excellent service.
• Previous experience in food service is a plus, but we are willing to train the right candidate.
• Availability to work evenings, weekends, and holidays as needed
• Must have or be willing to obtain Food Handler’s Card and Responsible Beverage Service (RBS) Certification if required by law (Certifications differ per state).

Work Environment & Physical Requirements

• Must be physically fit to carry heavy trays and stand for long periods
• Ability to lift and carry up to 25 lbs
• Frequent standing, walking, bending, and reaching
• Exposure to hot surfaces, kitchen equipment, and potential allergens