Sr. Manager Billing Engineering

A Day in the Life:

What You’ll Do:

• Lead and develop a team of 5 Engineers, plus Quality Assurance roles supporting payment and billing.
• Set team goals and objective and key results, manage performance, coach, and conduct talent reviews and succession planning.
• Own engineering delivery for modernization of billing platforms and integration with Payments and accounting, including throughput, quality, and predictability of releases.
• Partner with the Product, Solutions Architect, and Information Security teams to plan and execute the Billing engineering roadmap.
• Own production stability, on-call rotation, incident response, and post-incident review for modernized Billing systems and Payment integrations.
• Drive measurable improvement in transaction success rate, latency, error budgets, and incident frequency.
• Own engineering accountability for PCI DSS compliance posture across Billing systems along with other high priority & high visibility projects in the payment and billing space.
• Establish and uphold engineering practices including code review, secure coding, test automation, deployment safety, and observability standards.
• Partner with Reliability Engineering and Platform teams on resilience, scalability, and disaster recovery for payments.
• Coordinate cross-functional readiness during peak periods including holidays, fleet repositioning windows, and major sales events.
• Publish a monthly engineering scorecard covering reliability, throughput, quality, security, and cost.
• Ensure compliance with all Corporate Policies and Procedures, PCI DSS, and SOX requirements.

Required:

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, or related field.
• 10+ years of software engineering experience,
• 5 years of Direct experience managing a team, building and operating production billing and payment systems.
• Hands-on knowledge of modern backend stacks (Java, Kotlin, Python, Go, or similar) and event-driven / distributed architectures.
• Strong understanding of PCI DSS scope, tokenization, vaulting, and secure key management.
• Demonstrated track record managing on-call posture, incident response, and reliability metrics for high-volume systems.
• Strong executive communication; comfortable presenting to Directors.
• Effective project management, process planning, and implementation skills.
• Industry experience in transportation, hospitality, retail, or marketplace businesses is a plus.
• Familiarity with cloud-native deployment (AWS / Azure / GCP), Kubernetes, and CI/CD pipelines is a plus.
• Familiarity with Oracle Fusion AR, Cash Management, or enterprise reconciliation flows.
• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

Preferred:

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Results driven, ability to make decisions and help solve problems.
• Ability to lead a diverse, high-performing, results-oriented, and highly-engaged team.
• Ability to drive process and organizational change.
• Ability to motivate teams and keep a positive attitude in a fast-paced environment.
• Ability to work under minimal supervision with a goal-oriented mindset.
• Ability to see the big picture and leverage critical thinking and decision-making skills.
• Excellent organization, time management, delegation, and prioritization skills.
• Courageous leadership and accountability.

The starting salary for this role is $150,000 commensurate with experience.

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz Rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

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