Senior Director, Finance

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to lead strategic financial initiatives that shape the future of Spectrum’s business decisions?
The Senior Director, Finance, provides strategic leadership for enterprise cost analysis, financial operations, vendor contract oversight, dispute resolution, process transformation, and control governance.
This role leads high-performing teams ensuring accurate and timely processing of direct and indirect cost invoices, strong financial controls, and detailed support for monthly financial reporting.

In addtion, this role will be
responsible for comprehensive cost management across operating expense and direct cost / cost of goods sold environments, with special focus on internet network costs and interconnection services (colocation, leased dark fiber, lit waves, IRUs, transport) and voice network-related costs such as long distance, 911, CNAM, and other voice services, while supporting the budgeting, forecasting, variance analysis, and long-range cost planning for these categories.

Moreover, this role partners across Finance, Accounting, Procurement, Legal, Network Operations, Internal Audit, IT, and integration teams to optimize vendor spend, ensure contractual compliance, improve dispute resolution, and drive operational excellence.

Lastly, this role will oversee the management, administration, budgeting, and strategic oversight of TEOCO telecom expense management platform, ensuring it supports invoice auditing, cost visibility, dispute management, reporting, compliance, and long-term business objectives while providing SOC control oversight and supporting business integrations, contract renewals, and vendor negotiations aligned with organizational goals.

Transition Responsibilities
In the initial phase of this role, the Senior Director will:
Provide executive leadership in support of the transition of Cox Communications’ telecom cost management function to Spectrum’s practices, processes, and procedures

This includes directing a comprehensive inventory of Cox telecom billing and contracts, including internet network, interconnection, and voice network agreements, and overseeing the abstraction of key contract terms, renewal and expiration provisions, and cost-savings and consolidation opportunities to inform integration strategy
This will also provide strategic oversight of the migration of Cox telecom cost management activity to Spectrum’s cost management and ERP systems, including TEOCO, ensuring data integrity, process continuity, and alignment with SOC controls throughout the transition

Upon completion of the migration, the Senior Director will transition into the permanent role described below, assuming full strategic leadership for enterprise cost management, financial operations, vendor contract oversight, and control governance as outlined
How You’ll Make an Impact
Provide strategic direction and executive oversight for timely, accurate monthly processing of direct and indirect cost invoices, ensuring compliance and alignment of financial controls
Lead enterprise cost management strategies for direct cost / cost of goods sold Internet network and interconnection expenses, including collocation, leased dark fiber, lit waves, IRUs, transport, and for voice network costs such as long distance, 911, CNAM, and other voice service expenses
Oversee teams auditing billing charges against contractual rates, validating inventories, and delivering detailed financial analysis supporting monthly financial reports and executive decision-making
Drive disciplined financial oversight of high-value telecom and voice vendor spend, ensuring accurate cost recognition, billing integrity, contract compliance, and lifecycle management of service agreements
Lead and elevate vendor contract negotiations for strategic telecom, internet, interconnection, and voice suppliers by:

Developing negotiation strategies focused on cost, service quality, risk mitigation, and flexibility
Aligning contract terms with business requirements alongside Legal, Procurement, and Finance partners
Negotiating pricing, renewal terms, service level commitments, termination rights, escalation and credit provisions, and dispute remedies
Managing both new contracts and renewals for internet, transport, colocation, fiber, IRU, and voice services
Ensuring contracts drive value creation, cost control, and risk reduction

Strengthen vendor management by

Establishing governance frameworks and vendor performance monitoring, including SLAs, billing accuracy, and dispute resolution
Driving accountability for vendor corrective actions and service improvements
Maintaining high-level vendor relationships to support continuity and leverage
Assigning vendor ownership within the team to increase responsiveness and effectiveness

Manage documentation of key contract terms, such as pricing structures, renewal/expiration dates, termination clauses, service commitments, escalation paths, and voice-specific provisions
Lead contract term aging analysis to improve foresight on expirations, renewals, notice periods, and evergreen terms for proactive sourcing and risk mitigation
Execute enterprise dispute resolution programs, especially targeting aged disputes, supporting recovery, and embedding ownership models to accelerate resolution supported by TEOCO analytics
Provide executive oversight and strategic governance for the TEOCO telecom expense management system, including budgeting, administration, support, enhancements, and platform ROI
Ensure TEOCO dashboards and workflows enable effective telecom and voice expense management, visibility into direct costs, dispute management, and compliance with SOC controls
Lead SOC control oversight, partnering with internal audit and compliance to ensure process design, evidence retention, audit readiness, and remediation management
Support financial and operational integration activities, including cost system reviews, supplier mapping, GL coding, and alignment of contracts and processes during acquisitions and mergers.

Champion innovation and adoption of AI and automation tools to increase team productivity and decision quality
Build, lead, and develop the talent pipeline through accountability, coaching, career development plans, and succession readiness
Perform other duties as requested
Working Conditions
Office environment

What You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor’s degree in Business Administration or related field
Experience
10+ years of accounting/finance experience
7+ years of management experience
Skills
Ability to read, write, speak and understand English
Ability to work and model a high sense of ownership, collaboration, and execution excellence
Ability to prioritize and organize effectively, handle multiple projects and priorities at one time, and effectively manage large and complex projects
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to analyze and interpret data and develop and present data driven reports
Ability to quickly identify business problems/opportunities and focus on overall strategy
Ability to communicate orally and in writing in a clear and straightforward manner and with all levels of management and company personnel
Ability to effectively present information to management and document, prepare and present executive level presentations
Ability to make decisions and solve problems while working under pressure and show judgment and initiative and to accomplish job duties
Ability to make decisions and work collaboratively with others to solve problems
Ability to supervise and motivate others
Superior knowledge of software applications such as Word, Excel, etc.

Demonstrated business planning and forecasting skills
Demonstrated analytic, organizational, and problem solving skills
Demonstrated team and relationship building skills, leadership, and mentoring skills

Preferred Qualifications
Skills
Knowledge of telecommunications industry
Experience in expense management

Background in vendor contract and relationship management

Experience with telecom or other financial expense management platforms

Knowledge of SOC controls, internal controls and compliance frameworks

Ability to drive cross-functional collaboration

#LI-TM2
FFI810

2026-82313

FFI810

2026

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
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