AV Technician

Job Description:
Position : AV Technician

Location : Plano, TX (onsite)

Pay Range: $32/hr - $37/hr on W2

Duration: Long Term

Job Description:
We are seeking a proactive problem-solver to support our AV Operations. This role is crucial for bridging complex technology with an excellent user experience. As the backbone of our workplace AV infrastructure, you will ensure every AV interaction, including Zoom calls and video conferences, is a seamless experience.
Responsibilities:
Support, maintain and optimize AV infrastructure including hardware configuration, break/fix and troubleshooting. Act as the subject matter expert for our Zoom ecosystem, including Zoom Rooms, Zoom Device Management, and the Zoom Digital Signage platform. Manage ITIL incident workflows, perform User Acceptance Testing (UAT), and maintain a precise asset inventory database.
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 1 year of technical support or operations experience
At least 1 year of experience with IT systems, networking and infrastructure
At least 1 year of experience with desktop platforms and operating systems
At least 1 year of with incident management and reporting tools
Technical Qualifications:
A foundational understanding of networking, conference room equipment (Poly, Biamp, and Crestron), AV controllers, and audio signal processing.
This is an on-site position (MondayFriday) in Plano, TX. This role includes some on-call assignments, including occasional after-hours and weekend work as needed to support business operations.
Preferred Technical Toolkit
Hardware: Poly, Biamp, Crestron, Controllers, Audio DSPs
Platforms: Zoom, Zoom Rooms, Zoom Digital Signage

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.