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Jira Subject Matter Expert (SME)

Global AssociatesNew York, NY🇺🇸United StatesPosted Oct 4, 2026

Why This Role Stands Out

You'll have the opportunity to significantly impact an enterprise-scale Jira environment, deepening your expertise in workflow optimization and Agile methodologies within a reputable global company. This hybrid role is perfect for a skilled Jira Administrator or SME who thrives on problem-solving and collaborating with diverse teams in a flexible work setting. Don't miss this chance to advance your career with a rewarding contract opportunity!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
New York, NY, United States
Posted
3 days ago
ScrumAgileConfluenceJiraKanban

Job Description

Title: Jira Subject Matter Expert (SME) / Administrator Location: Hybrid New York, NY (Locals Only) Employment Type: 12 Months contract

Required Qualifications

Proven, hands-on experience as a Jira Administrator or Jira SME (several years minimum)
Deep expertise in Jira configuration: workflows, schemes, custom fields, automation, and permissions
Strong understanding of Agile/Scrum/Kanban methodologies and how they map to Jira
Experience mapping and optimizing business processes within Jira
Familiarity with Jira integrations (e.g., Confluence, Slack, other internal systems/APIs)
Excellent problem-solving skills and ability to work independently
Strong communication skills, with the ability to work directly with stakeholders across departments

Preferred Qualifications

Jira/Atlassian certification(s)
Experience with Jira Service Management (JSM)
Experience with scripting/automation tools (e.g., ScriptRunner)
Prior experience supporting enterprise-scale Jira instances
Work Arrangement

This is a hybrid position based in New York City, requiring regular in-office presence combined with remote flexibility.

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