Therapy Development Specialist (North of England)

Role Overview:

The Therapy Development Specialist is responsible for training and education of the Phagenyx System for commercial customers.  This includes field support of patient selection, accurate technical support, troubleshooting with the system, and collaboration with the site team. The position will also assist with the development of future educational materials as needed.

Key Responsibilities:

• Represent the Company during product evaluation and commercial cases with site personnel including speech language pathologists, physicians, and other medical staff.
• Maintain good professional /personal relationships with staff at sites.
• Provide on-site, real-time guidance during Phagenyx procedures, including contingency planning to address unforeseen occurrences.
• Be familiar with clinical data and publications supporting pharyngeal electrical stimulation
• Provide education and training on all aspects of the device, device handling, proper administration, and troubleshooting techniques related to equipment, tools and products required for device procedures as well as all aspects of the respective swallowing and other clinical assessments. Education is expected to be provided through conducting and/or coordinating structured education programs as well as one-on-one ad-hoc training sessions.
• Provide assistance with development and continual improvement with training curriculum, training materials and training tools, based on experiences.
• Provide speech language pathologists, physicians and medical staff with ongoing technical/educational support to ensure continuity of product awareness and clinical implementation of Phagenyx.
• Document relevant procedural case observations for customer feedback.
• Provide assistance to coordinate logistics associated with product shipments, site initiations, and product training.
• Work closely with sales to ensure efficient communication between sites and the company.

Essential Experience:

• Master’s degree in Speech Language Pathology
• At least 3 years of relevant experience in the Healthcare Environment or Medical Device Industry

Desirable Experience:

• Clinician experience in hospital or rehab center setting with focus on critical care
• Experience in stroke rehabilitation settings and procedures
• Experience working remotely from management team

Skills & Capabilities

• Ability to build and maintain professional /personal relationships with staff at sites
• Ability to troubleshoot techniques related to equipment, tools and products required for device procedures as well as all aspects of the respective swallowing and other clinical assessments.