Director of Case Management

• Location: Milwaukee, WI
• Facility: Ascension St. Mary's
• Department: Case Management
• Eligible for an annual bonus incentive

• Formulates and implements operational strategies and initiatives in the case management program.
• Directs and evaluates all services provided, including care plan development, service level determination, and complaint management to achieve performance and quality control objectives.
• Provides specialized expertise, ensures resource alignment with system-wide initiatives, and updates appropriate parties on case management strategies, initiatives, outcomes and issues.
• Partners with physicians and others to ensure delivery of evidence-based care and reduction of avoidable clinical variation in care.

Licensure / Certification / Registration:

• Required Credential(s):
  • One or more of the following:
    • Registered Nurse credentialed from the Wisconsin Board of Nursing obtained prior to hire date or job transfer date. Licensure from the Wisconsin Board of Nursing OR current home state license if considered multi-state/Compact State.
    • Social Worker credentialed from the Washington Mental Health Counselors, Marriage - Family Therap. and Social Workers Advisory Committee obtained prior to hire date or job transfer date.
    • Social Worker credentialed from the Wisconsin Board of Marriage & Family Therapy, Professional Counseling & Social Work obtained prior to hire date or job transfer date.
• Preferred Credential(s):
  • Case Manager credentialed from the American Case Management Association (ACMA).
  • Case Manager credentialed from the Commission for Case Manager Certification (CCMC).

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required. Master's degree preferred.

Work Experience:

• 5 years of experience required. 10 years of experience preferred. 2 years of leadership or management experience required. 5 years of leadership or management experience preferred.