Compliance Coordinator

Are you passionate about keeping accurate records, coordinating essential compliance activity and helping ensure customers live in safe, secure homes?
Do you enjoy working with systems, managing data and collaborating with contractors and colleagues to deliver high-quality services?

If so, we'd love to hear from you.

As our Compliance Coordinator, you'll play a key role in supporting the delivery of our landlord compliance obligations. You'll help maintain accurate compliance records, coordinate essential maintenance and inspection activity, process contractor payments and support the monitoring of performance and expenditure to ensure we continue to provide safe, secure and compliant homes for our customers.

Location: Hybrid - Norwich
Hours: Full Time
Contract: Permanent

WHAT YOU'LL BE DOING

• maintain accurate and up-to-date records of compliance-related inspections, maintenance works, certificates and reports.

• support the planning and coordination of landlord compliance activities across our housing portfolio.

• process and validate contractor payment requests in line with governance requirements and standing orders.

• monitor compliance performance information, helping to track expenditure and delivery against planned programmes.

• work closely with contractors, colleagues and stakeholders to ensure compliance information is complete, accurate and accessible.

• support the effective use and maintenance of compliance, repairs and asset management systems.

WHAT SUCCESS LOOKS LIKE

In this role, you'll help ensure our compliance records remain accurate, current and fully auditable. You'll support the smooth delivery of landlord compliance activities, ensuring key information, certificates and reports are maintained while helping monitor contractor performance and expenditure.

ESSENTIAL REQUIREMENTS

• experience working with administrative, compliance, repairs, maintenance or asset management processes.

• strong organisational skills with excellent attention to detail and the ability to manage accurate records.

• experience using business systems and databases to maintain information and produce reports, including Excel

• confidence working with contractors, colleagues and stakeholders to coordinate activities and resolve queries.

• good numerical and analytical skills, with the ability to validate information and process payments accurately.

WHY JOIN US?

This is an exciting opportunity to be part of a team that helps ensure our homes remain safe, secure and compliant. You'll play an important role in supporting landlord compliance activities across a large housing portfolio while developing your knowledge and experience within a collaborative and customer-focused environment.

WHAT WE OFFER

• Competitive Salary - between £30,000 and £33,000

• Family Friendly policies

• Health and Wellbeing support

• Learning and development opportunities

• Hybrid working arrangements

• Opportunity to be part of one of the largest housing providers in the UK

HOW TO APPLY

To apply please click "Apply Online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement outlining why you're the right person for the role.

IMPORTANT INFORMATION

Closing Date: 18/11/2026
Interview Date: 26/11/2026

About Us
Flagship is part of Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.