Parts Specialist - Sales Associate

Job Description
Originally established to help dealers meet the growing needs of their niche consumers,
Integral dx has become adept at providing OEM products tailored to the specific needs of its clients. Today Integral dx offers a family of products designed and built to meet the needs and challenges out in the field.

Full-time, Monday-Friday, 1st Shift (Flexible Start/End Times Between 7am to 6pm)
Medical, Dental, & Vision Insurance; Short- and Long-Term Disability; Term Life Insurance; Employee Assistance Program; Community Volunteering
The
Integral dx Parts Sales Specialist's primary responsibilities are to field customer calls, emails, assisting in parts selection process and cradle to grave order fulfilment. Providing product support knowledge to ensure accurate parts are selected, quoted, sold, packaged and shipped to the customer with correct paperwork.

Regular communication with supply chain to ensure accurate stocking levels and lead time generation. Timely communication to internal and external customers. What does the Parts Sales Specialist do at Integral dx? Field communications from all modes of contact in support of parts sales
Phone, text, email, online inquires, standard mail, etc.

Creating and managing sales orders
Processing shipments, packing lists, BOLs, and customs paperwork
Setting up new customer profiles
Coordinates all facets of shipping & freight
Ability to understand and willingness to follow existing QC processes
Processing warranty claims
Data analysis
Parts promotion marketing efforts
What are we looking for in a quality Parts Sales Specialist?

Computer skills and experience in Microsoft Suite
Experience using Online services, such as UPS.com for shipping, and navigating the internet for information or products
Professional email and phone etiquette with order taking skills
Experience with shipping freight and with general product packaging
Ability to read, or learn to read, electrical, hydraulic and pneumatic schematics and bill of materials
Reliable transportation with the ability to travel between company locations on occasion
OR
Any combination of education and experience that would provide the required skill and knowledge for successful performance would be acceptable.

Integral dx is an OEM equipment and attachments producer that includes machinery in construction, agriculture, and mining industries. As part of our commitment to our customers, we also provide after-market parts and service support for our products. At Integral dx, we take the needs of customers and quality of our products very seriously. Integral dx is a family-owned company focused on creating jobs in rural communities in the upper Midwest; Our company values help to foster strong relationships with not only our employees and customers, but also our communities.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.