Senior Program Director

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a Sr. Program Director, you'll serve as a strategic leader responsible for overseeing complex client engagements, driving business growth, and ensuring successful delivery of large-scale healthcare programs. In this role, you'll build trusted executive relationships, lead cross-functional teams, manage financial performance, and deliver innovative solutions that improve healthcare outcomes for government and commercial clients.

If you're passionate about leading transformational programs, developing long-term client partnerships, and making a meaningful impact on healthcare, we'd love to hear from you.

Your role in our mission

• Lead strategic client relationships and serve as the executive point of contact for complex healthcare programs.
• Develop long-term account strategies focused on client success, operational excellence, and business growth.
• Manage the overall financial performance (P&L), budgets, revenue expectations, and profitability of assigned accounts.
• Build and maintain executive-level relationships while serving as a trusted advisor to clients and stakeholders.
• Lead large, cross-functional teams in delivering complex programs aligned with organizational goals.
• Establish governance frameworks, meeting cadences, and accountability measures to ensure successful program execution.
• Collaborate with clients to establish project management processes, monitor deliverables, and communicate progress.
• Drive innovation through new technologies, process improvements, and operational best practices.
• Lead procurement efforts, support RFP responses, and identify opportunities to expand services.
• Manage change requests and ensure effective scope management throughout the project lifecycle.
• Present strategic recommendations and program updates to executive leadership, clients, legislators, and other key stakeholders.
• Partner across the organization to ensure contractual commitments, revenue objectives, and client expectations are consistently achieved.
• Maintain expertise in Medicaid Enterprise Certification Toolkit (MECT), Medicaid Information Technology Architecture (MITA), and outcomes-based certification methodologies.
• Perform other duties as assigned.

What we're looking for

Required Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Master's degree preferred.
• Project Management Professional (PMP) certification required (must be obtained within 90 days of hire).
• 5-10+ years of experience managing large client accounts.
• 5+ years of project management experience.
• 5+ years of direct people leadership experience.
• 2+ years of Medicare and/or Medicaid experience.
• Advanced knowledge of project management methodologies, tools, and best practices, including Lean and Six Sigma.
• Experience managing budgets, revenue, and P&L.
• Ability to negotiate, influence, and collaborate effectively with executive stakeholders.
• Experience managing contractual deliverables in a matrixed organization.

What you should expect in this role

• Opportunity to lead highly visible, enterprise-level healthcare programs that directly impact government and commercial healthcare organizations.
• Collaboration with executive leadership, clients, and cross-functional teams across the organization.
• Occasional travel (approximately 10%) based on business needs.

This posting will accept applications until July 31, 2026.

The pay range for this position is $170,000.00 - $215,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Nearest Major Market: Albany