Service Technician I

Service Technician I | Columbus, GA, United States | On-site

This employer is a world-leading provider of integrated security solutions, committed to protecting, connecting, and optimizing businesses globally. With a vast international presence and a dedicated team of professionals, they focus on delivering an unparalleled client experience powered by innovative technology and deep industry knowledge.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize application availability and identify potential system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately via a digital change control tracking system.
• Conduct pre-deployment end-to-end testing of upgrades and major modifications.

What You'll Need

• High School diploma or equivalent required.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, with excellent problem-solving and analytical abilities.
• Proficiency in Microsoft Office Suite and strong time management skills.

What's On Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a 60% company match up to 6% of salary.
• Paid time off for vacation, holidays, and sick days, plus paid company training.
• Company-provided vehicle, laptop, and cell phone.

Apply via Haystack today!