Quick overview
Job description
About the Position
We are seeking an experienced and proactive HR Business Partner to support employees, managers, and business leaders across multiple locations throughout the United States and Canada.
This role combines hands-on HR support with business partnership, manager enablement, performance management, leadership development, leave administration, and organizational effectiveness. The ideal candidate possesses strong HR expertise, sound judgment, and the ability to build effective relationships while providing practical guidance and supporting organizational objectives.
What You Do Daily
- Assist in the development and deliver manager training in collaboration with HR leadership to strengthen managerial skills and competencies.
- Identify opportunities to improve team effectiveness and support managers in the consistent application of HR policies and procedures.
- Manage and administer employee leaves of absence across the US and Canada, including FMLA, state and provincial leave programs, disability-related absences, and other applicable leaves.
- Serve as the primary point of contact for employees and managers regarding leave eligibility, documentation requirements, leave status, and return-to-work processes.
- Coordinate workplace accommodation and return-to-work arrangements in accordance with applicable laws and company policies.
- Maintain accurate leave records and employee status information in Dayforce, monitor leave timelines, and coordinate with Payroll and Total Rewards as needed.
- Partner with leadership to identify talent development needs, high-potential employees, and opportunities to improve organizational effectiveness.
- Support talent reviews, succession planning, employee development, and retention initiatives in collaboration with HR leadership.
- Evaluate employee exit feedback and turnover trends to identify retention risks and recommend improvements to the employee experience.
- Support HR initiatives, including employee engagement surveys, policy development, organizational design, and process improvements.
- Analyze workforce metrics, including turnover, retention, engagement, and performance trends, to identify opportunities and recommend improvements.
- Support the development, implementation, and consistent application of HR policies and programs across the US and Canada.
- Coordinate federal, state, provincial, and other applicable regulatory reporting requirements, collaborating with internal stakeholders to ensure accurate and timely submissions.
- Monitor employment law and regulatory changes, provide compliance-related guidance to managers, and identify potential impacts on HR policies and practices.
- Assist with employee relations activities and recommend appropriate resolutions, escalating complex or sensitive matters as needed.
- Promote a positive workplace culture through consistent application of HR policies, effective communication, and employee engagement.
- Coordinate and administer performance management processes, ensuring consistent implementation across the organization.
- Analyze performance trends and partner with leadership to address challenges, promote accountability, and support employee development.
Manager Enablement & Leadership Development
Leave Management & Employee Accommodations
Talent Management & Organizational Development
HR Projects, Analytics & Compliance
Employee Relations
Performance Management
What Makes You a Good Fit
- Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.
- Minimum of 7+ years of progressive HR experience, with a strong background in manager development, performance management, and business partnering.
- Demonstrated ability to advise and influence managers and business leaders while handling sensitive employee matters with discretion and sound judgment.
- Experience supporting talent management, organizational development, and employee engagement initiatives.
- Strong understanding of employment laws and HR practices in the United States and Canada.
- Strong analytical, problem-solving, communication, and relationship-building skills, with the ability to interpret workforce data and recommend actionable solutions.
- Ability to manage competing priorities and balance day-to-day HR responsibilities with longer-term initiatives.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with Dayforce or a comparable HRIS preferred.
- SHRM-CP, SHRM-SCP, PHR, SPHR, or applicable Canadian HR designation preferred.
- Conversational or fluent French language skills preferred; experience supporting geographically dispersed or multi-site operations is an asset.
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