Quick Overview
Job Description
Principal Product Manager, Platform Orchestration and Developer APIs
Alianza's Intelligent Communications Fabric gives service providers a path to modernize voice networks and deliver AI-infused experiences on top of them. Both depend on the same underlying capability: making a live carrier network safely programmable, whether the change is initiated by an operator managing thousands of subscribers or by an external partner building a new experience.
It covers the configuration and change orchestration tooling operators use to extract, manipulate, and update their environments at scale, and the API surface that lets Experience Providers build on the platform. The two are the same problem at different distances from the network, and this role holds the point of view across both. The person in this role will bring structure and a well-informed position to a space where much of it does not exist yet, working in close partnership with engineering, legal, and the commercial team.
Configuration and Change Orchestration (near-term focus)
Own the go-forward product strategy for Alianza's configuration and change orchestration toolset, shaping how its capabilities are packaged and delivered within the platform. Translate a broad existing capability set into a prioritized roadmap driven by real Alianza customer use cases, distinguishing vendor-stated capability from Alianza-validated value at each step.
Resolve overlap and sequencing questions with existing internal tooling that covers adjacent ground, particularly in professional services migrations and configuration extraction. Define how this tooling supports the broader platform story, including its role as an OSS/BSS change-velocity layer and any tactical bridging value while longer-term platform capabilities mature. Partner with commercial and Advantage program stakeholders on packaging and pricing.
As the partner platform matures, lead the definition of the consent and authorization model for partner integrations, covering how end-user and account-level consent is captured, stored, and enforced when a third party operates on network data.
Coordinate with legal on consent, data privacy, and IP questions.
7+ years of product management experience, including meaningful time owning API-first or platform products.
~ Demonstrated experience defining and shipping partner or developer-facing APIs.
~ Comfortable operating with ambiguity and building structure (roadmaps, frameworks, pipelines) where it does not yet exist.
~ Strong cross-functional collaboration skills, particularly with engineering, legal, and commercial teams. Background in UCaaS, CPaaS, or other large-scale distributed cloud communications platforms.
Experience with consent, privacy, or authorization and policy enforcement systems. Prior experience at a startup or scale-up building platform or partner-facing products. This is a flexible position, open to candidates in the United States. The role requires periodic travel to Alianza headquarters and to key partner sites as needed for integration work and Experience Partner engagements.
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