Technical Support Engineer: Smart Technology

Technical Support Engineer: Smart Technology

Reading - Commutable from Basingstoke, Newbury, Bracknell, Wokingham, Thatcham

38,000 to 42,000 + 6,000 Annual Bonus + International Training + Progression + Excellent Benefits

Are you from a technical background such as Electrical, AV, Networking, IT, Controls or Security, looking to move into an office based role where you can combine your technical knowledge with customer interaction?

This is a fantastic opportunity to enter the rapidly growing building automation industry, receiving extensive technical training while becoming a trusted specialist supporting a network of professional installation partners.

This company is a rapidly growing technology business operating within the smart building sector. They are known for investing heavily in their people, offering extensive technical training, long term development and excellent opportunities to progress.

In this role, you will manage and support a portfolio of installation partners, troubleshooting technical problems, advising on system design and helping them successfully deliver projects. You will build strong relationships with your partners, becoming their first point of contact while helping them develop their technical capability and grow their businesses.

This role would suit somebody with strong technical aptitude who enjoys solving problems and dealing with people. Previous building automation or sales experience is not required, provided you have practical technical experience, networking knowledge and the ability to confidently communicate technical information.

The Role

Provide technical support and troubleshooting to installation partners
Advise on system design, installations and product applications
Manage and develop relationships with a portfolio of partners
Help partners successfully design, quote and deliver projects
Extensive product training and international training programme

The Person

Background in Electrical, AV, Networking, IT, Controls, Security or similar
Practical technical experience
Confident communicator who enjoys working with customers
Strong problem solving skills and ability to independently learn new technology

Reference: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tilda Hocknell at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.