Quick overview
Job description
Due to exceptional growth T&K Associates are currently recruiting on behalf of our Client in Swadlincote for an Internal Account Manager to join their team on a permanent basis.
The Internal Account Manager will be responsible for managing and developing existing customer accounts, identifying new business opportunities and maximising sales through cross-selling and upselling. The role will also involve working closely with internal teams to deliver excellent customer service, strengthen client relationships and support long-term business growth.
This is a supportive and values-drives family-run working environment where your ideas, judgement and practical experience will be listened to.
Internal Account Manager Job Details & Benefits;
- 27,976- 32,000 depending on experience
- 40 hours per week, Monday to Friday 8.30am-5pm
- 30 days holiday including bank holidays increasing to 33 with length of service
- Wellbeing package
- Life assurance, access to GP appointments
- Costco Membership
- Company pension scheme
- Training and development in your area of expertise
- Team building exercises / perks
- Free parking
Internal Account Manager Job Details;
- Identify and execute business development strategies to help create new business opportunities
- Serve as the primary day-to-day contact for assigned accounts
- Maintain and grow customer relationships through regular business reviews and performance check ins
- Identify and close up-sell and cross-sell opportunities
- Support internal and external account managers with quotations, proposals and sales/ marketing campaigns
- Coordinate with production & finance to resolve issues
- Manage onboarding, service delivery and escalations
- Maintain accurate crm records
- Track KPIs such as tonnage, ancillary sales and complain resolution
- Conduct market and product analysis to support sales strategy
Internal Account Manager Person Specification;
- Experience in Sales or Account Management is essential
- Strong communication and relationship-building skills
- Excellent organisation and administrative skills
- Sales and negotiation ability
- Market awareness and analytical capability
- IT Proficient
- Able to collaborate and coordinate projects effectively
If you are interested in a new opportunity and would like to be considered for this role, then please get in touch with T&K Associates today.
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