Oracle Field Service Cloud Architect (OFSC)

Role Summary

Act as the primary onsite liaison between business stakeholders field operations teams IT teams and the offshore delivery team Responsible for requirements clarification solution alignment workshop facilitation UAT coordination deployment readiness and overall delivery governance across Oracle Field Service OFS enhancement workstreams

Responsibilities

• Act as the primary point of contact for Pike business field operations payroll finance and IT stakeholders
• Conduct discovery workshops and gather business requirements
• Translate business requirements into functional and technical specifications
• Coordinate with offshore development and integration teams
• Review solution designs and ensure alignment with OFS best practices
• Support sprint planning backlog grooming and prioritization
• Facilitate SIT UAT defect triage and production deployment activities
• Manage risks dependencies assumptions and stakeholder communications
• Validate solution compliance with business processes and operational objectives
• Support training change management hypercare and knowledge transfer activities
• Provide regular status reporting to leadership and project governance teams

Required Skills

8 years of Oracle Field Service implementation experience

Multiple endtoend OFS implementation or enhancement projects

Strong knowledge of

oOFS Core Configuration

oCapacity Management

oRouting

oResource Management

oTime Entry Processes

oMobility

oPlugins

oOFS APIs

Experience working with business stakeholders and executive leadership

Strong workshop facilitation and documentation skills

Experience coordinating onsiteoffshore delivery models

Knowledge of OIC B2B Service and enterprise integrations preferred