Quick Overview
Job Description
At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard, Have Fun, philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the team and Raise the Bar!
The Marketing Services Manager has a key role within the Creative Services department, supporting branding and company initiatives. This position manages the execution of creative projects submitted through the creative request system and works cross-functionally with requesters, designers, internal reviewers, and production teams. The role ensures all projects are accurate, on-brand, and delivered on time across various media channels, including print, apparel, digital, and broadcast.
Your Impact and Responsibilities:
- Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication
- Support creative development across a wide range of media types including print/POP, apparel, digital, packaging, signage, and traditional media
- Collaborate with departments across Brand, RSO, and Operations to ensure alignment and execution of creative needs
- Communicate with requesters to ensure all necessary project information is provided
- Collaborate with designers to ensure projects are accurate, effective, and timely
- Provide strategic direction and support to internal and external creative teams
- Ensure projects follow the defined approval process
- Deliver project status updates to the internal team and key stakeholders
- Maintain accurate workload reports and flag team bandwidth or timeline concerns
- Coordinate production handoffs and vendor routing for approved creative
- Identify and recommend improvements to creative development processes
- 4-6 years’ experience in creative project management with responsibility for project timelines, communication, and execution
- Bachelor’s degree in Marketing or related field
- Understanding of marketing, creative, and design workflows
- Experience collaborating with graphic designers, production teams, and key stakeholders
- Strong time management, project management, and organizational skills
- Excellent verbal, written, and interpersonal communication skills with the ability to collaborate cross-functionally across various role levels
- Ability to manage multiple projects and priorities in a fast-paced environment
Preferred Qualifications:
- Experience within the QSR industry
All your information will be kept confidential according to EEO guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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