ServiceNow Test Engineer-Active SC Clearance

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Job Title: ServiceNow Test Engineer-Active SC Clearance
Location: Hybrid - occasional travel to London/Corsham
Duration: 31/03/2027

Job Description:
The Test Engineer will:
Support the path-to-production process from a testing perspective and produce any required testing artefacts.
Support the pilot delivery partner(s) in their approach to test automation.

Skills and Knowledge
The Test Engineer should have experience in:
Test script creation and execution
Test strategy implementation
Test automation tools and frameworks
ServiceNow Automated Test Framework (ATF)
Collaborating with a diverse range of stakeholders to develop testing artefacts

Other Requirements
Strong stakeholder management skills
Strong interpersonal skills

ACOE Background and Further Information
The Automation Centre of Expertise (ACOE) is planning to launch an enterprise ServiceNow platform service to support complex process automation (CPA). The next phase is a pilot at OFFICIAL with a delivery partner (developing an application) but may (depending on demand and dependencies) also include a pilot at SECRET with another partner.

The platform will include:
Provisioning & environment automation; reuse component provisioning; DevOps pipeline (plus good practice); test automation reusable framework
Common services: Incremental implementation of content and products for common platform services, common integrations, environment non-functionals, platform assurance/accreditation, monitoring & benefits automation, reusable common components, integration with ACOE reuse services
Developer services: Incremental implementation of content and products for policy, governance, guardrails, path to live platform services, licencing, reusable components, integration into other front door processes.
The services to be provided will also include:
Policy, governance and guidance for the platform for the federated model of delivery in Defence
Advice and guidance on automation and CPA architecture and technology selection
Content to support benefits management and reuse services for the platform
A communications campaign across Defence (including the Foundry and Defence Digital) to promote CPA awareness, provide examples, facts and figures and promote good practice
Development of a CPA community and CPA skills
Assessment of the pilot
Assessment of demand for subsequent activities and production of a roadmap to support the demand
Definition of a scorecard (for subsequent implementation) to provide analytics for the success of the platform as it scales
Integration of CPA into the ACOE.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible.
Please note, candidates are often Shortlisted within 48 hours.