Service Technician I

Service Technician I | Milldale, CT, United States | On-site

We're hiring for a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a mission to make the world a safer place, this organization empowers over 13,000 colleagues across 40 countries. They are known for delivering unparalleled security solutions, combining expertise, knowledge, and cutting-edge technology.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize application availability and identify potential system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately using a digital change control tracking system.
• Conduct end-to-end testing of upgrades and major modifications, as well as perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• A C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
• Experience installing and troubleshooting low-voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Familiarity with network communications and IP addressing.
• Proficiency in Microsoft Office Suite.
• Excellent problem-solving, analytical, communication, and time management skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a generous 60% match.
• Paid time off for vacation, holidays, and sick leave.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!