Analyst II - Test Governance & Coordination

Title:  Analyst II - Test Governance & Coordination
Location: Rancho Cucamonga, CA - Hybrid

Position Summary Within the IT Business Systems and Analysis Department ,the Test Governance and
Coordination Analyst position aids in the development of quality standards, audits, test
intake/planning process, and user acceptance test coordination. This role serves as a
liaison and analyst between IT and business units and ensures the technical solution
user acceptance testing process, from test case development through to release
approval and post-production validation, is coordinated, tracked, updated, and
reported out as scheduled for successful project delivery. Duties also include
continuously improving processes and a variety of complex assignments that are
delegated by management in terms of objectives rather than specific instructions.
Provides guidance to others on testing process and solution understanding.

MAJOR FUNCTIONS

Duties and Responsibilities: This section is an outline of functions performed on a regular basis, how the

position functions within the client, and who the tasks are exchanged with. (4,000-character limit)

1. Participate and lead the development of user acceptance testing (UAT) quality standards, educating teams on

testing quality standards, and conducting governance checks.

2. Responsible for auditing the UAT activities and ensuring UAT delivery

3. Plays lead role in UAT Test Coordination across several business teams on multiple projects simultaneously

including product implementations, enhancements, upgrades, releases, and change requests (CR).

4. Collaborate with varying technical and business roles including: Project Managers, Business Process Engineers,

Quality Engineers, Developers, Security Engineers, Business Systems Analysts, Vendors/Business teams as part of

Test Governance

5. Participate in Test Intake/planning and Test Estimations

6. Contribute to the UAT test strategy/test plan (task list & owner, testing scope, test data needs, test

environments, configuration needs, locations/logistics, etc.)

7. Contribute to the UAT Kickoff (status, reporting, DevOps access/training, application training, etc.)

8. Contribute to the daily planning and execution of UAT test scripts

9. Perform Functional Testing activities on various applications as needed

10. Assist in the development and implementation of metrics and maintenance of Visual Management Tools.

11. Participate in daily UAT standups and report status updates

12. Participate in scheduled calls with extended project team members

13. Build and manage UAT test scripts in DevOps (own structure, load test scripts, and manage test scripts)

14. Gather Test results from various Business teams as part of UAT testing and upload test results back to Test

management tools (Azure Dev Ops)

15. Manage UAT defects - verify the execution of test plans, manage and report on defects

16. Contribute to data set for UAT test script execution (define Test datasets between the various business teams for

End-to-End test coverages)

17. Assist in the development and maintenance of policies and procedures and job aides related to job functions,

procedures, and technical guidelines.

18. Coordinate and prepare documentation for internal/external audits

19. Train and provide guidance to other Analysts in the team as needed

Part E: MINIMUM REQUIRED QUALIFICATIONS TO PERFORM POSITION

Experience Requirements

Three (7) years in IT Quality Assurance. Prior experience in utilizing Test Management

Tools. Prior Experience in coordinating UAT testing with business teams. Experience

successfully managing business relationships with stakeholders required.

Experience Health Plan Operations and Government Programs preferred. Experience

in healthcare is desirable.

Educational Background

Bachelor’s degree in Public or Business Administration, Health Care, Computer

Science, Mathematics, or Accounting or related field from an accredited institution required.

• Knowledge of Managed Care systems and client/server applications - Preferred.

Understanding of SDLC life cycle and QE methodologies.

• Principles and methods of systems analysis for data processing - Required.

• Principles of sound testing methodologies – Required

• Knowledge of Test Management and Reporting Tools- Required

• Knowledge in Test Planning and Estimates- Required

• Sound research techniques - Preferred

• Knowledge of health plan business operations - Preferred.

Skills

• Proficient in Microsoft Office Suite programs including Visio - Required.

• Excellent written, and oral communication skills - Required.

• Proven analytical and problem-solving capabilities - Required

• Project management understanding and skills - Preferred.

Abilities

• Ability to work independently, under pressure, balances multiple projects and

deadline driven - Required.

• Ability follow-through and track all outstanding tasks and coordinate with assigned

owners to ensure tasks are completed timely - Required.

• Ability to grasp new ideas and concepts quickly - Required.

• Ability to successfully present ideas in an audience-oriented manner – Required.

• Ability to manage multiple projects of varying complexity, priority levels and

deadlines - Required.

• Strong work ethic and highly self-motivating and directing - Required.

• Successful working in a team-oriented, collaborative, and changing environment -

Required.

• Willingness and ability to learn – Required.

• Must be detail-oriented with strong organizational skills - Required.

• Demonstrate a commitment to support strategic priorities. Demonstrate

commitment to Team Member Engagement by participating in

projects/tasks/activities that promote Team Member excitement and enthusiasm

for their role, increased work effort, and commitment to the organization.