Service Technician I

Service Technician I | Denver, CO, United States | On-site

A globally recognized leader in integrated security solutions is looking for a skilled Service Technician I to join their team. This organization is dedicated to protecting, connecting, and optimizing businesses worldwide, with a reputation for delivering unparalleled client experiences through expertise and innovative technology. If you are passionate about making the world a safer place and have a strong technical aptitude, this is an exceptional opportunity to grow your career.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct end-to-end testing of upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Familiarity with network communications and IP addressing.
• Proficiency in Microsoft Office.
• Excellent problem-solving, analytical, communication, and time management skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match.
• Generous paid time off and a company vehicle, laptop, and cell phone.

Apply via Haystack today!