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Forward Deployed Engineer - AI Security/ Boston, MA/Seattle, WA/Chicago, IL (Onsite 2-3 days)

Altitude Technology Solutions IncBoston, MA🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationBoston, MA, United States
Project Management

Job description

Forward Deployed Engineer - AI Security

Contract

Location : Boston, MA, Seattle, WA, Chicago, IL (Onsite 2-3 days)

Key Responsibilities:

  • Lead technical onboarding and implementation for new customers, including planning, scoping, milestones, and success metrics
  • Own the post-sales relationship from a technical standpoint, serving as the main point of contact for customer engineering and security teams
  • Develop and execute structured implementation plans to ensure customers achieve First Time to Value quickly and reliably
  • Proactively manage risk by identifying blockers, misaligned expectations, or skill gaps - on either side - and escalating as needed
  • Collaborate cross-functionally with Sales, Engineering, Services and Product to ensure successful handoffs and knowledge sharing
  • Document repeatable processes, technical guides, implementation templates, and internal runbooks
  • Coordinate support needs, triage technical issues, and ensure efficient collaboration with Support and Dev. teams
  • Act as a customer advocate, gathering feedback and insights to inform roadmap and future services

Skills & Experience:

  • 8+ years in a Post-Sales technical role (e.g., TAM, Solutions Engineer, Integration Engineer, Implementation Consultant, or similar)
  • Experience building and/or deploying AI Systems/Applications
  • Strong understanding of enterprise infrastructure (e.g., networking, containers, security protocols)
  • Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations)
  • Experience working with enterprise customers in regulated industries (huge bonus: AI/ML or cybersecurity products)
  • Excellent communication and project management skills - you can set expectations, drive timelines, and keep everyone aligned
  • Ability to thrive in a high growth environment - comfortable with ambiguity, self-directed, and proactive.
  • Red Hat Certified Specialist in OpenShift Administration - nice to have

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