Administrator

Reference: JN-

Posted:

Location: Maidstone, England, GB

Contract type: Full time

Company: Michael Page

Job function: Business Support

Subsector: Administrator

Sector: Business Services

Where: Maidstone

Contract type: Permanent

Consultant name: George Adlington

Consultant phone:

• Central Location
• Previous Admin Experience Required

About Our Client

This opportunity is with a market leading company operating. The organisation is known for its efficient operations and commitment to delivering high-quality services to its customers.

Job Description

• Coordinate with suppliers to obtain event itineraries and essential guest information.
• Maintain accurate customer and event records across internal systems.
• Support account management teams by communicating event logistics and delivery updates.
• Manage customer ticketing enquiries and oversee ticketing platform administration.
• Coordinate ticket allocation, dispatch processes, and guest pack preparation.
• Ensure quality assurance of tickets, guest packs, and dispatch documentation.
• Manage postal and courier services, tracking all outgoing and incoming deliveries.
• Handle customer complaints, investigate issues with suppliers, and ensure timely resolution.
• Support operational administration, including onboarding activities, health & safety actions, and information security compliance.

The Successful Applicant

A successful Administrator should have:

• Previous experience within customer service, guest experience, dispatch, logistics, or event operations.
• Highly organised with exceptional attention to detail and the ability to manage multiple priorities.
• Confident communicator who can build relationships with customers, suppliers, and internal teams.
• Calm and solutions-focused, with the ability to perform effectively in a fast-paced environment.
• Strong administrative and problem-solving skills, with a proactive and customer-centric approach.

What's on Offer

• Permanent administrator position offering flexibility and valuable experience
• Potential for professional growth and development within the role.
• Opportunity to work in Maidstone with a collaborative and supportive team.