Operations & Marketing Assistant

Operations & Marketing Assistant
Executive Support | Business Operations | Marketing and Content Creation
Expect Results Companies is seeking a highly organized, creative, proactive, and technology-savvy Operations & Marketing Assistant to support the Founder across three growing companies:

• Expect Results Realty – Real Estate Brokerage
• Expect Results Solutions – Property Management Services
• Expect Results Marketing – CRM, Marketing & Automation Solutions

This role is ideal for someone who enjoys building systems, improving processes, managing projects, creating content, and helping a growing company execute its vision.
This is not a traditional administrative assistant role. The ideal candidate will become a key member of the team with the opportunity to grow into an Operations Manager role as the companies expand.
POSITION OVERVIEW
The Operations & Marketing Assistant will provide executive support while helping create structure, systems, efficiency, and marketing momentum across multiple businesses.
The successful candidate will be:

• Highly organized and detail-oriented
• A self-starter who takes initiative
• Comfortable managing multiple priorities
• Skilled with technology and automation tools
• Creative with strong design and content skills
• Able to anticipate needs and solve problems independently

RESPONSIBILITIES
Executive & Operations Support:

• Manage calendar, appointments, and scheduling
• Organize daily priorities and follow-up items
• Manage email organization and communications
• Prepare meeting agendas and notes
• Track deadlines and important commitments
• Assist with business planning and special projects
• Create and maintain SOPs and checklists
• Track company goals and projects
• Maintain project management systems
• Coordinate tasks with team members, contractors, and vendors
• Identify opportunities to improve efficiency

Real Estate Brokerage Support:

• Assist with transaction coordination
• Maintain CRM records
• Support listing preparation and marketing activities
• Coordinate communications with vendors and partners
• Track leads, appointments, and follow-up activities
• Support client appreciation and community initiatives

Property Management Support:

• Assist with owner and tenant communications
• Coordinate maintenance requests
• Track vendors and service providers
• Maintain property records
• Support leasing activities and operational workflows
• Assist with improving property management systems

Marketing, Design & Content Creation:

• Create social media graphics and marketing materials
• Design flyers, presentations, lead magnets, and digital assets
• Edit short-form videos for social media platforms
• Repurpose content across multiple channels
• Organize content calendars
• Assist with email campaigns and marketing initiatives
• Maintain brand consistency across all companies

CRM, Technology & Research Support:

• Assist with CRM management
• Update databases and workflows
• Support marketing automation
• Organize digital assets
• Learn and implement AI tools
• Help improve technology systems and processes
• Research markets, competitors, and growth opportunities
• Prepare summaries and reports
• Assist with strategic projects

QUALIFICATIONS

• Excellent written and verbal communication skills
• Strong attention to detail
• Ability to manage multiple projects
• Strong organizational and time-management skills
• Ability to work independently and take initiative
• Comfortable learning new software and technology
• Professional judgment and ability to handle confidential information

PREFERRED EXPERIENCE
Experience with:

• Real estate
• Property management
• CRM platforms
• Marketing automation
• Project management tools
• Canva or graphic design tools
• Video editing tools
• AI productivity tools
• Google Workspace or Microsoft Office
• Social media platforms

IDEAL CANDIDATE
You are someone who:

• Does not need to be told every step
• Looks for solutions instead of problems
• Takes ownership of responsibilities
• Enjoys creating order from chaos
• Can balance creativity with organization
• Wants to grow with an entrepreneurial company
• Is excited about technology, systems, marketing, and business growth

Schedule: Monday - Friday from 5 PM to 9 PM Eastern Standard Time
PAYMENTS WILL BE REMITTED USING PAYPAL ONLY - PLEASE DO NOT APPLY IF YOU DO NOT HAVE A PAYPAL ACCOUNT.