Senior Product Manager - Colleague Communications Technology
Why This Role Stands Out
This hybrid role offers a significant opportunity to shape the future of colleague communications technology for a leading UK retailer, driving innovation in an AI-enabled modern workplace. You will thrive here if you have proven experience as a Senior Product Manager with a background in digital workplace or internal communications, particularly within the retail sector. Embrace the chance to define a strategic platform vision and deliver impactful self-service capabilities.
Quick Overview
Job Description
Senior Product Manager - Colleague Communications Technology
Initially 6-Month Contract
London (2 days per week in the office, though likely to be predominantly remote)
We are working with a leading UK retailer seeking an experienced Senior Product Manager to define and deliver the future vision for a strategic Colleague Communications Technology Platform.
This role will focus on shaping the technology, tooling, and capabilities that enable effective communication across a large enterprise workforce. You will own the product vision, strategy, and roadmap, helping move the business away from fragmented solutions towards a scalable, self-service platform aligned with an AI-enabled Modern Workplace strategy.
Key Responsibilities
- Define and own the vision, strategy, and roadmap for the Colleague Communications Technology platform.
- Drive the transformation of a fragmented communications technology landscape into a cohesive strategic platform.
- Partner with Internal Communications and business stakeholders to understand requirements and translate them into scalable technology solutions.
- Deliver self-service capabilities that enable communication teams to plan, publish, target, distribute, and measure communications effectively.
- Shape how communications are delivered through future AI-led workplace experiences.
- Establish clear ownership, governance, support models, and lifecycle management across the existing technology estate.
- Prioritise business needs while balancing operational requirements and long-term strategic goals.
Required Experience
- Proven experience as a Senior Product Manager with ownership of a technology platform.
- Retail experience is essential.
- Strong background in Digital Workplace, Employee Experience, Internal Communications, Collaboration Platforms, or Workplace Technology.
- Demonstrable experience defining and delivering product vision, strategy, and roadmaps.
- Experience leading large-scale technology transformation initiatives.
- Exceptional stakeholder management and influencing skills.
- Understanding of how AI can enhance workplace communications and employee experience.
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