Human Capital Specialist

Human Capital Specialist | Chantilly, VA, United States | Hybrid | $55,200.00 - $126,000.00

This employer is seeking a Human Capital Specialist to support client needs and contribute to the success of a growing organization. The role involves providing essential HR support, ensuring efficient and accurate resolution of inquiries with a focus on exceptional customer service. This is an opportunity to make a direct impact within a mission-focused environment.

The Role

• Provide customer support for HR inquiries related to payroll, benefits, and other HR matters.
• Deliver solutions via phone, email, and HR self-service systems with exceptional service.
• Manage and resolve HR questions concerning leave of absence, payroll, benefits enrollment, eligibility, and onboarding.
• Maintain and utilize a knowledge management system to ensure accurate guidance.
• Escalate issues in a timely manner to program leaders as required.
• Contribute to the achievement of client human capital goals.

What You'll Need

• 3+ years of experience in human resources.
• Experience maintaining a knowledge base for self-service support and efficiency.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to research and process diverse HR concepts, practices, and regulations.
• Demonstrated judgment, tact, and diplomacy with stakeholders.
• Bachelor's degree required.
• TS/SCI clearance with a polygraph is a strict requirement.

What's On Offer

• Competitive salary range of $55,200.00 to $126,000.00 annually.
• Comprehensive benefits package including health, life, disability, and retirement plans.
• Opportunities for professional development and tuition assistance.
• Access to work-life programs and dependent care support.
• A culture that prioritizes employee well-being and recognizes contributions.

Apply via Haystack today!