Human Capital Specialist

Human Capital Specialist | Chantilly, VA, United States | Hybrid | $55,200.00 - $126,000.00 This employer is seeking a Human Capital Specialist to support client needs and contribute to the success of a growing organization. The role involves providing essential HR support, ensuring efficient and accurate resolution of inquiries with a focus on exceptional customer service. This is an opportunity to make a direct impact within a mission-focused environment. The Role • Provide customer support for HR inquiries related to payroll, benefits, and other HR matters. • Deliver solutions via phone, email, and HR self-service systems with exceptional service. • Manage and resolve HR questions concerning leave of absence, payroll, benefits enrollment, eligibility, and onboarding. • Maintain and utilize a knowledge management system to ensure accurate guidance. • Escalate issues in a timely manner to program leaders as required. • Contribute to the achievement of client human capital goals. What You'll Need • 3+ years of experience in human resources. • Experience maintaining a knowledge base for self-service support and efficiency. • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint). • Ability to research and process diverse HR concepts, practices, and regulations. • Demonstrated judgment, tact, and diplomacy with stakeholders. • Bachelor's degree required. • TS/SCI clearance with a polygraph is a strict requirement. What's On Offer • Competitive salary range of $55,200.00 to $126,000.00 annually. • Comprehensive benefits package including health, life, disability, and retirement plans. • Opportunities for professional development and tuition assistance. • Access to work-life programs and dependent care support. • A culture that prioritizes employee well-being and recognizes contributions. Apply via Haystack today!