VP of Donation Development and Family Services

The Vice President of Donation Development and Family Services (VPDDFS) is responsible for
the management, oversight, performance, fiscal management, strategic planning, staffing, and
regulatory compliance of the Donation Development and Family Services departments. These
departments include partner and hospital relationship management and development, donor
approach and authorization, and donor family aftercare services. The VPDDFS will engage
leadership, front-line staff, and others around a well-articulated strategy to increase DNWest’s
donation development efforts, which ultimately leads to top-quartile authorization and
conversion rates of potential donors.

In collaboration with the Chief Operating Officer (COO) and DNWest clinical leadership, the
VPDDFS will create and sustain hospital and partner relations strategies, Family Services team
operational effectiveness, and oversight of DNWest’s Donor Aftercare operations by leading
continuous process improvement and accountability. This position is responsible for developing
and formulating short and long-term strategies and overarching programs designed to improve
DNWest’s competitive position with external stakeholders. As a part of the Executive
Leadership Team, the VPDDFS participates in organizational strategic planning and budgeting
processes

The essential functions and qualifications listed are typical examples of work performed by positions
in this job classification and general required qualifications. They are not designed to contain or be
interpreted as a comprehensive inventory of all duties, tasks, responsibilities and qualifications.
Employees may perform other duties as assigned. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.