Asset Protection Associate - 1st Shift (6am to 230pm / 3:00 pm)- Onsite

𝐓𝐢𝐭𝐥𝐞: Asset Protection Associate - 1st Shift (6am to 230pm / 3:00 pm)- Onsite

𝐌𝐚𝐧𝐝𝐚𝐭𝐨𝐫𝐲 𝐬𝐤𝐢𝐥𝐥𝐬:

retail Asset Prevention, Retail Loss Prevention,

customer service,

computer tools, Word, Excel, Outlook,

Access Control System, CCTV System,

facility audits, retail stores, investigations,

case development, evidence collection, camera review,

incident reports, case documentation,

𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:

Asset Protection Coordinator

GENERAL FUNCTION

The Asset Protection (AP) Coordinator monitors the Access Control System, CCTV System, and investigates internal/external theft concerns within an assigned facility. The AP Coordinator is also responsible for completing facility audits, responding to critical incidents involving retail stores, additional assignments, and other projects as designated by their supervisor.

MAJOR DUTIES & RESPONSIBILITIES

Supports the execution of daily AP operations, including surveillance monitoring, access control reviews, patrols and incident response.

Servers as a lead resource for investigations, supporting case development, evidence collection, camera review, and OSINT activities.

Assists with facility audits, inspections and compliance reviews, documenting findings, and tracking corrective actions.

Maintains accurate incident reports, case documentation, and audit records in alignment with AP standards.

Assists in ensuring security technology effectiveness, escalating system issues, and coordinating with leadership as needed.

BASIC (REQUIRED) QUALIFICATIONS

High school diploma or equivalent.

2+ years retail Asset Prevention/Retail Loss Prevention experience.

Strong oral and written communication skills.

Good time management and prioritization skills.

Ability to detect and evaluate unusual behavior and circumstances.

Excellent customer service skills.

Ability to interact with all levels of management and civil authorities.

Knowledge of basic computer tools such as Word, Excel, and Outlook.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐃𝐞𝐭𝐚𝐢𝐥𝐬 :

Account co-ordinator: Sekhar Radhakrishnan

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008